You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.What is the best way to validate the application installation?

Open a browser window and access the applicationHttp:// <host>: <port>/<application name>/index.html

Check the Avaya Aura experience Portal (AAEP) System Monitor.

Check AAEP administration System Maintenance > Log Viewer

Open a browser window and access the applicationHttp:// <host>: <port>/<application name>/index.html

Look at the Application Detail Report in the AAEP administration.

What is the last step that is required after successful installation of intelligent Customer Routing (ICR) Core?

Restart the terracotta service.

Your client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system. After restoring the database from the backup, which three actions must be performed? (Choose three)

Restart the vpms service on the Experience Portal Manager (EPM).

Reconnect each Media Processing Platform (MPP) with the EPM.

Restart the avpSNMPAgentSvc on the EPM.

Restart the vpms service on the Experience Portal Manager (EPM).

Reconnect each Media Processing Platform (MPP) with the EPM.

Restart the MPP service from the EPM.

Restart the avpSNMPAgentSvc on the EPM.

Install a new license file on the EPM.

You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appears to shoe an Active Job, but no outgoing call spears to be made. You notice the following entry in the CmpMgrService.out log file:CmpMgrService.out@2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93####Which step must you take to correct the issues and continue with this procedure?

Login to (EPM) using a user with an assigned role of “Administration” and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of “WebServices”

Login to Experience Portal Manager (EPM) using a user with an assigned role of “POM Campaign Manager” and restart the campaign

Logging to EPM using a user with an assigned role of “Web Services” and restart the Campaign

Login to (EPM) using a user with an assigned role of “Administration” and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of “WebServices”

Login to EPM using a user with an assigned role of “Administration” and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of “POMCampaign Manager”.

After installing a five server Avaya Aura Experience Portal (AAEP) system you check the port distribution page only to see the name of the media Processing Platform (MPP) servers in the system have allocated ports.Which two are the most probable causes of this issue? (Choose two)

The AAEP WebLM license has expired; either it was a temporary license or the client’s Enterprise WebLM server is down

The specified VoIP gatekeeper or SIP gateway is incorrect

The AAEP WebLM license has expired; either it was a temporary license or the client’s Enterprise WebLM server is down

One or more MPP system resources are overloaded

The specified VoIP gatekeeper or SIP gateway is incorrect

The Postgres service on the Experience Portal manager (EPM) is not running

On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

sufficient voice ports and POM CCA licenses

the Call Classification Analysis (CCA) timeout to be used

sufficient voice ports and POM CCA licenses

Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:The system is experiencing technical difficulties.Which two steps would you take to identify the likely cause of this message? (Choose two)

Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available

If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.

Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available

If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.

Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM).

If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.

Ensure that the Short Message Service (SMS) server is not down.

You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.Which three choices will meet this requirement? (Choose three)

Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabledC. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network

Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabledC. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network

Disable the HTTPS protocol on your application servers and use HTTP only

Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server

When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

a Media Processing Platform (MPP) server

Which statement about user permissions is true?

When logged in as org user, only the information for the organization to which we belong can be seen and edited.

When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.

When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.

When logged in as admin user, only global information can be seen and edited.

When logged in as org user, only the information for the organization to which we belong can be seen and edited.

When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

The graphical user interface (GUI)

The command line interface (CLI)

The Tomcat Administration Screen

The AAEP Web administration POM menu

The graphical user interface (GUI)

The command line interface (CLI)

You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP. How will you determine what mode of license is being used?

At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.

At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.

At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.

At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation licensehas been pushed from an Enterprise License Server

Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.What two items should he checked to resolve this situation? (Choose two)

the audio/basic and audio/x-alaw-basic settings In the Web Administration screen

the error logs in the speech recognition server

the audio/basic and audio/x-alaw-basic settings In the Web Administration screen

the content of the Avaya network log server.log/log

the error logs in the speech recognition server

You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

Primary Experience Portal Manager (EPM)

Media Processing Platform (MPP)

Primary Experience Portal Manager (EPM)

Media Processing Platform (MPP)

The Avaya Aura experience Portal (AAI P) system consist of which two major subsystems? (Choose two)

Media Processing Platform (MPP)

Experience Portal Manager (EPM)

Application Enablement Services (AES)

Media Processing Platform (MPP)

Private Brain Exchange (PBX) servers

Experience Portal Manager (EPM)

In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)

Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.

Upgrade the server to a minimum of 4 GB of RAM.

Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.

Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.

Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.

Upgrade the server to a minimum of 4 GB of RAM.

Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.

Which statement about Auxiliary Experience Portal Manager (EPM) is true?

More than one Auxiliary EPM server can be added per AAEP 6.0 system.

Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.

More than one Auxiliary EPM server can be added per AAEP 6.0 system.

Auxiliary I PM ran be installed on a single server AAEP system.

Auxiliary EPM can be Installed co-resident with MPP server.

Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

the ICR Pluggable Data Connector (PDC)

the ACR call Control application (CCA)

the ICR Pluggable Data Connector (PDC)

the Self Service Application (SSA)

You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:Connection to the database failed. Please configure the database before starting POM server.Which step must you take to correct the issues and continue with this procedure?

The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.

The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q

The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.

The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start

The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.

After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.Which statement is true?

Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.

Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.

Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.

You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. Thesefeatures will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.

Which two statements below about infinite campaigns are true? (Choose two)

Infinite Campaign does not terminate by itself after processing all contacts.

To terminate an Infinite Campaign, manual intervention is required.

Infinite Campaign does not terminate by itself after processing all contacts.

Infinite Campaign terminates automatically after processing all contacts.

To terminate an Infinite Campaign, manual intervention is required.

Infinite Campaign terminates only when all agents log off from the campaign.

Infinite Campaign is designated by Campaign Type 0.

In the Intelligent Customer Routing (ICK) deployment, all agents in the call center are either logged out or in Auxiliary mode.Which is an accurate description of how ICR handles a call arriving in the system?

The ICR Core performs polling and provides a result which suggests routing the call to this call center. The ICR Call Control Application (CCA) launches the Walt Treatment Application (WTA) and routes the call.

The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Generic Error Handling Application (EHA).

The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA disconnects the call.

The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Non Business Hours Application.

A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with it.Which corrective action must be taken?

Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php<Auxiliary EPM>.

Restart httpd on the Auxiliary EPM.

Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php<Auxiliary EPM>.

Log into Linux on the MPPs and run bash setup_vpms.php<Primary EPM>.

A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it. Which corrective action should be taken?

Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php <Auxiliary EPM>C. Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>

Restart httpd on the Auxiliary EPM.

Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php <Auxiliary EPM>C. Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>

A customer creates a campaign but it is failing to start.Which two logs should be checked for possible error messages? (Choose two)

$POM__HOME/logs/PIM _CmpMgr.log* log files

$POM_HOME/logs/PIM_CmpDir.log* log files

$POM__HOME/logs/PIM _CmpMgr.log* log files

$POM_HOME/logs/PIM_CmpDir.log* log files

$POM _HOME/logs/PIM_Web.log log* files

$POM_.HOME/logs/CmpMgrService.out* log files

$POM_HOME/logs/CmpDirService.out* log files

A/hen configuring a scheduled report on the Avaya tie types may be selected?(Choose three)

.pdf (Portable Document Format)

Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."Which two steps would you take to identity the cause of this message? (Choose two)

Verify that the Media Processing Platform (MPP) is operational

Verify that the Short Message Service (SMS) server is not down.

Verify that the Media Processing Platform (MPP) is operational

Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly

Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)D. Verify that the WebLM license is not expired arid verify if you have configured the required number

Verify that the Short Message Service (SMS) server is not down.

You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. Your login to the server and run the below Red Hat administrative command to review disk space usage:[scroot@vp-a1/] # -b - - max – depth = 1 – h/20K /mnt12M /tmp10.8G/home

9M /bin24K /root91.3G /opt85G /var16G /Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)