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Cisco 500-444 Practice Test - Questions Answers, Page 2
List of questions
Question 11
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
Setup login
Windows login
Local administrator login
Service Account login
Question 12
Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?
voice gateway must be dedicated for VXML browser sessions.
Cisco Unified Border Element must be configured as media pass flow-around mode.
Cisco Unified Border Element must be configured as media pass flow-through mode.
Box-to-box Cisco Unified Border Element must be used for redundancy.
Question 13
What will the caller hear if Cisco Unified ICM sends back a label of 91919191?
MoH
Ringing
an error message
Audio
Question 14
Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)
sAMAccountName - Logon names maintained for backward compatibility
user_principal - For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service.
E-Mail Address - For the Outgoing claim type
Unspecified - For the Incoming name ID format
uid - For Identifying the authenticated user in the claim sent to the applications
Question 15
What defines the DialPlan on a Cisco Voice Gateway/CUBE?
ATR
voice-class
Voip voice
Dial-Peers
Question 16
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
PROXY
Cross Origin Resource Sharing (CORS)
Hazelcast
JSONP
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_5_1/release/guide/pcce_b_1251_pcce-release-notes/pcce_b_1251_pcce-releasenotes_chapter_010.pdf
Question 17
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.) A. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
Creates just VRU PG; VRU PIMs need to be added manually.
Creates the Media Routing PG (MR PG) with three MR PIMs.
Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
Question 18
What are two types of upgrades available for CCE? (Choose two.)
Common Ground
User Interface
Deviation
Technology Refresh
Standard
Question 19
What are two upgrades for Common Ground? (Choose two.)
updates IP address as appropriate
in-place upgrades exist on VMs
updates Hostname as appropriate
includes migration of windows registry
includes database migration
Question 20
How is a call assigned to a call type in the PCCE system?
when the call terminates, and data is written to the Cisco TCD table
when the call is first post-routed from Cisco Unified Customer Voice Portal
when the call is routed to an agent
when a call-routing script hits the first Queue to Skill Group node
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