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7392X: Avaya Aura Call Center Elite Implementation
Avaya
Exam Questions:
61
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2.370 Learners
The 7392X exam known as Avaya Aura Call Center Elite Implementation Exam is crucial for IT professionals aiming to validate their skills. To increase your chances of passing, practicing with real exam questions shared by those who have succeeded can be invaluable. In this guide, we’ll provide you with practice test questions and answers offering insights directly from candidates who have already passed the exam.
Exam Details:
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Exam Number: 7392X
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Exam Name: Avaya Aura Call Center Elite Implementation Exam
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Length of test: 105 minutes
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Exam Format: Multiple-choice, single-choice, and scenario-based questions
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Exam Language: English
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Number of questions in the actual exam: 63 questions
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Passing Score: 70%
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Identify Knowledge Gaps: Practicing with these tests helps you identify areas where you need more study, allowing you to focus your efforts effectively.
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Key Features of 7392X Practice Test:
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Up-to-Date Content: Our community ensures that the questions are regularly updated to reflect the latest exam objectives and technology trends.
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Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
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Related questions
While configuring the Service Observing feature, which three forms should be configured and/or verified? (Choose three.)
You need to troubleshoot Best Service Routing (BSR) vectors for multi-site routing to verify that they are operating as intended.
Which command would you use to do this?
Refer to the exhibit.
Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?
Which property of the SET command makes the command unique when dealing with variables?
Refer to the exhibit.
You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that calls are interflowing to Denver.
What would cause calls to interflow to Denver?
Customers need to use the extension 5004 for announcements in a vector but the vector will not save. To ensure that the resources are configured, what should be done first?
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A customer wants to avoid an abandoned call if an agent leaves their position, and an incoming Automatic Call Distribution (ACD) call rings at the agent’s telephone.
Which call center feature provides this capability?
Which two parameters must be configured to allow Service Observing while off site?
(Choose two.)
Which scope is defined by the time-of-day (TOD) variable?
For a Split Day report, how many days of historical data are shown in the Basic Call management System (BCMS)?
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