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Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.

Based on the information in the exhibit, what is causing the problem?

A.
The system is ignoring refresh messages.
A.
The system is ignoring refresh messages.
Answers
B.
The caller ID is not passed by some carriers.
B.
The caller ID is not passed by some carriers.
Answers
C.
The callers are being referred incorrectly.
C.
The callers are being referred incorrectly.
Answers
D.
The timer should be set to 2 minutes.
D.
The timer should be set to 2 minutes.
Answers
Suggested answer: B

A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before. Which two tools can you use to check who last made any changes to the system? (Choose two.)

A.
Web-Manager
A.
Web-Manager
Answers
B.
Monitor
B.
Monitor
Answers
C.
Manager
C.
Manager
Answers
D.
System Status Application
D.
System Status Application
Answers
Suggested answer: C, D

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/100175142 Page: 26

Which item lets you see the progress of a software upgrade on an expansion system?

A.
Web Manager Dashboard
A.
Web Manager Dashboard
Answers
B.
System Tab
B.
System Tab
Answers
C.
System Monitor Program
C.
System Monitor Program
Answers
D.
IP Office Manager on the expansion system
D.
IP Office Manager on the expansion system
Answers
Suggested answer: A

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/100175282 Page: 105

A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.

What is causing this problem?

A.
The Unit/Broadcast address is 255.255.255.255.
A.
The Unit/Broadcast address is 255.255.255.255.
Answers
B.
No SCN users are available.
B.
No SCN users are available.
Answers
C.
The remotes are doing a reboot.
C.
The remotes are doing a reboot.
Answers
D.
Your login is not correct.
D.
Your login is not correct.
Answers
Suggested answer: B

A customer is experiencing clipping and drop-outs when using a deskphone at a remote site in a Small Community Network (SCN).

Which two methods can a technician use to help identify the source of the problem? (Choose two.) A. Add an IP route.

A.
Compare calls to local and remote extensions.
A.
Compare calls to local and remote extensions.
Answers
B.
Change the Mode from A-law to u-Law.
B.
Change the Mode from A-law to u-Law.
Answers
C.
Watch Qos alarms in SSA.
C.
Watch Qos alarms in SSA.
Answers
D.
Change codecs in the IP Office.
D.
Change codecs in the IP Office.
Answers
Suggested answer: B, D

What does checking STARTTLS field on the SMTP form do?

A.
It disables SMTP Server authentication.
A.
It disables SMTP Server authentication.
Answers
B.
It enables SMTP Server authentication.
B.
It enables SMTP Server authentication.
Answers
C.
It triggers the Time to Live Sequence in secure sockets.
C.
It triggers the Time to Live Sequence in secure sockets.
Answers
D.
It enables TLS/SSL encryption.
D.
It enables TLS/SSL encryption.
Answers
Suggested answer: D

From which application are log files required for escalating issues to Avaya support?

A.
SMDR
A.
SMDR
Answers
B.
System Monitor
B.
System Monitor
Answers
C.
Customer Call Status
C.
Customer Call Status
Answers
D.
Manager Report
D.
Manager Report
Answers
Suggested answer: B

When you connect to the IP Office using Monitor, the time, date, and IP address of the system you are connected to is displayed.

Which other key piece of information is displayed?

A.
The last time the system was upgraded and to what version of software.
A.
The last time the system was upgraded and to what version of software.
Answers
B.
The name of the last user to connect to the system using Monitor.
B.
The name of the last user to connect to the system using Monitor.
Answers
C.
The last time the system was rebooted.
C.
The last time the system was rebooted.
Answers
D.
The last time any changes were made to the system.
D.
The last time any changes were made to the system.
Answers
Suggested answer: C

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/100073350 Page: 12

Time profiles can be used to automate a customer out-of hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.

What would you need to create to allow customer control of the time profile?

A.
Directory Number
A.
Directory Number
Answers
B.
Hunt Group
B.
Hunt Group
Answers
C.
Short Code
C.
Short Code
Answers
D.
Time Profile
D.
Time Profile
Answers
Suggested answer: C

Providers are components of one-X Portal, each of which performs a specific role.

What is the Telephony CSTA provider responsible for?

A.
It handles obtaining directory information from the IP Office systems.
A.
It handles obtaining directory information from the IP Office systems.
Answers
B.
It handles the browser connections between users and the one-X Portal server.
B.
It handles the browser connections between users and the one-X Portal server.
Answers
C.
It handles telephony communications to and from the IP Office systems assigned to it.
C.
It handles telephony communications to and from the IP Office systems assigned to it.
Answers
D.
It handles direct interaction with the voicemail server for features such as message playback via the browser.
D.
It handles direct interaction with the voicemail server for features such as message playback via the browser.
Answers
Suggested answer: C

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/101005087 Page: 9

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