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To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?

A.
Admin System
A.
Admin System
Answers
B.
Maint Admin
B.
Maint Admin
Answers
C.
Installation group
C.
Installation group
Answers
D.
Administration group
D.
Administration group
Answers
Suggested answer: D

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/100073300 Page: 9

You are in the User Form of Manager, and you are trying to make the User a Power User, but on the profile drop-down menu that option is not appearing.

Why is this?

A.
You have not checked the correct box to enable this feature.
A.
You have not checked the correct box to enable this feature.
Answers
B.
There are no licenses available for this feature.
B.
There are no licenses available for this feature.
Answers
C.
This User does not have an Extension.
C.
This User does not have an Extension.
Answers
D.
The User has the wrong User Right assigned to them.
D.
The User has the wrong User Right assigned to them.
Answers
Suggested answer: B

Which two methods are used to send voicemails to email with the Voicemail Pro?

(Choose two.)

A.
Outlook
A.
Outlook
Answers
B.
MAPI
B.
MAPI
Answers
C.
SNMP
C.
SNMP
Answers
D.
SMTP
D.
SMTP
Answers
E.
TAPI
E.
TAPI
Answers
Suggested answer: B, D

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/100174760 Page: 57

Where can additional IP Office Service User logins be setup?

A.
the IP Office Manager Security Settings
A.
the IP Office Manager Security Settings
Answers
B.
the IP Office Manager Network Configuration
B.
the IP Office Manager Network Configuration
Answers
C.
the IP Office Softphone Application
C.
the IP Office Softphone Application
Answers
D.
the IP Office System Monitor Application
D.
the IP Office System Monitor Application
Answers
Suggested answer: A

Explanation:

References: https://downloads.avaya.com/css/P8/documents/101005673 Page: 155-156, 174-175

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.

What application changes will they have to make?

A.
Only CCR as it is not supported in 9.0 or higher.
A.
Only CCR as it is not supported in 9.0 or higher.
Answers
B.
Only one-X Portal as it is supported in 9.0 or higher.
B.
Only one-X Portal as it is supported in 9.0 or higher.
Answers
C.
All of them as 9.1 does not support any of the application.
C.
All of them as 9.1 does not support any of the application.
Answers
D.
None, all applications can be upgraded to 9.0 or higher.
D.
None, all applications can be upgraded to 9.0 or higher.
Answers
Suggested answer: A

Explanation:

References: http://www.digitcom.ca/blog/Avaya-IP-Office-R9.1-The-IP-Office-is-All-Grown-Up.html

Which Voicemail Pro feature has a web interface to retrieve information left by the caller?

A.
Voicemail Collect
A.
Voicemail Collect
Answers
B.
Campaign
B.
Campaign
Answers
C.
Looped Announcement
C.
Looped Announcement
Answers
D.
Avaya Contact Recorder
D.
Avaya Contact Recorder
Answers
E.
Auto Attendant
E.
Auto Attendant
Answers
Suggested answer: D

You have changed the default port numbers for UDP, TCP and TLS in the IP Office to support a SIP Remote worker.

Which two other items need to be changed? (Choose two.)

A.
User permissions
A.
User permissions
Answers
B.
Internet Router/Firewall
B.
Internet Router/Firewall
Answers
C.
Manager PC
C.
Manager PC
Answers
D.
Network topology
D.
Network topology
Answers
E.
Client device.
E.
Client device.
Answers
Suggested answer: B, E

If you choose to erase security settings to set them back to default, which three passwords will you be prompted to change? (Choose three.)

A.
User Password
A.
User Password
Answers
B.
System Password
B.
System Password
Answers
C.
Security Password
C.
Security Password
Answers
D.
Voicemail Pro Password
D.
Voicemail Pro Password
Answers
E.
Administrator Password
E.
Administrator Password
Answers
Suggested answer: B, C, E

You have made changes to the security setting and created a new user right; however, when you go to save the changes the system will not allow you to save your changes.

Why is this?

A.
Changes are effective straight away, it is not necessary to save them.
A.
Changes are effective straight away, it is not necessary to save them.
Answers
B.
You have not changed the default Security password.
B.
You have not changed the default Security password.
Answers
C.
You have lost connection to the IP Office.
C.
You have lost connection to the IP Office.
Answers
D.
You have not set a System password.
D.
You have not set a System password.
Answers
Suggested answer: C

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/101005673 Page: 152

A customer’s main number is routed to the destination VM:Main in the incoming call route menu.

Where should you now look to see the routing of these calls?

A.
Voicemail Pro Modules
A.
Voicemail Pro Modules
Answers
B.
Auto Attendant menu
B.
Auto Attendant menu
Answers
C.
Hunt Groups
C.
Hunt Groups
Answers
D.
Users
D.
Users
Answers
Suggested answer: A
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