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A customer has requested that all users should be prevented from dialing international numbers.

Which way is the quickest and easiest way to achieve this using Short Codes?

A.
Apply the short code to the ARS table.
A.
Apply the short code to the ARS table.
Answers
B.
Apply the short code to a user right.
B.
Apply the short code to a user right.
Answers
C.
Apply the short code to all external lines.
C.
Apply the short code to all external lines.
Answers
D.
Apply the short code to each user individually.
D.
Apply the short code to each user individually.
Answers
Suggested answer: A

When calls come into the customer’s system, if the telephone number of the caller is in the customer’s records, the customer wants those calls to be routed to a specific user.

Which voicemail action type is needed to configure this?

A.
Database Action
A.
Database Action
Answers
B.
Miscellaneous Action
B.
Miscellaneous Action
Answers
C.
Configuration Action
C.
Configuration Action
Answers
D.
Condition Action
D.
Condition Action
Answers
Suggested answer: A

A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.

How would you recommend the users do this?

A.
Inform the customer this is not recommended.
A.
Inform the customer this is not recommended.
Answers
B.
Import the Outlook contacts using a .csv format.
B.
Import the Outlook contacts using a .csv format.
Answers
C.
Add each Outlook contact individually into the personal directory.
C.
Add each Outlook contact individually into the personal directory.
Answers
D.
Copy and paste all contacts from Outlook in their personal directory.
D.
Copy and paste all contacts from Outlook in their personal directory.
Answers
Suggested answer: B

In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?

A.
The IP Office system is a Server Edition.
A.
The IP Office system is a Server Edition.
Answers
B.
Voicemail Pro/Lite is selected in the IP Office.
B.
Voicemail Pro/Lite is selected in the IP Office.
Answers
C.
An Essential Edition is included in the IP Office.
C.
An Essential Edition is included in the IP Office.
Answers
D.
Voicemail Pro is running on a Linux machine.
D.
Voicemail Pro is running on a Linux machine.
Answers
Suggested answer: B

Which configuration area must be configured for the Hot Desking user?

A.
Mobility
A.
Mobility
Answers
B.
Services
B.
Services
Answers
C.
User Rights
C.
User Rights
Answers
D.
Telephony-Supervisor Settings
D.
Telephony-Supervisor Settings
Answers
E.
Extension
E.
Extension
Answers
Suggested answer: D

Explanation:

References: http://www.ipofficeassistance.com/setting-up-hot-desking-on-avaya-ip-office/

A customer wants to use one of their local servers to supply the time and date for the IP Office.

In the System menu/Time Config Source, which setting would you select to achieve this?

A.
Voicemail Pro/Manager
A.
Voicemail Pro/Manager
Answers
B.
SNTP
B.
SNTP
Answers
C.
NoneD. Local
C.
NoneD. Local
Answers
Suggested answer: B

When a company’s internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the Wi- Fi connection?

A.
The Internet router/firewall will proxy the IP Office IP address.
A.
The Internet router/firewall will proxy the IP Office IP address.
Answers
B.
With the FQDN and port forwarding router the Internet DNS can work.
B.
With the FQDN and port forwarding router the Internet DNS can work.
Answers
C.
DHCP will redirect the registration.
C.
DHCP will redirect the registration.
Answers
D.
The client must use the cellular network.
D.
The client must use the cellular network.
Answers
Suggested answer: D

A customer has a requirement to prevent certain users from dialing out after 5 PM; they can only dial the emergency number and internal extensions.

Which two programming options can you use to achieve this? (Choose two.)

A.
Time Profiles
A.
Time Profiles
Answers
B.
Source Number
B.
Source Number
Answers
C.
Account Codes
C.
Account Codes
Answers
D.
User Rights
D.
User Rights
Answers
E.
System short Codes
E.
System short Codes
Answers
Suggested answer: D, E

Explanation:

References: http://mytechreferenceph.blogspot.co.za/2015/07/creating-call-restrictions-in-avaya-ip.html

Which two licenses are required for Avaya Communicator?

(Choose two.)

A.
Power User
A.
Power User
Answers
B.
Basic User
B.
Basic User
Answers
C.
Receptionist
C.
Receptionist
Answers
D.
Remote Worker
D.
Remote Worker
Answers
E.
Office Worker
E.
Office Worker
Answers
Suggested answer: A, E

Explanation:

References:

https://downloads.avaya.com/css/P8/documents/101005862

When a voicemail message is left for a user, where are the voice files held if the customer is using Embedded Voicemail?

A.
on the User PC
A.
on the User PC
Answers
B.
on the SD card
B.
on the SD card
Answers
C.
on the voicemail server
C.
on the voicemail server
Answers
D.
on the UCM
D.
on the UCM
Answers
Suggested answer: B
Total 98 questions
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