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The following is an excerpt from a job advert tor a Business Analyst

"We are seeking an experienced Business Analyst to assist us in the development of formal written proposals. detailing the cost and benefit of proposed business initiatives. The successful candidate should be able to use a variety of methods to explore and define complex situations Experience of producing blueprints In terms of processes, management structures, culture and people would be highly advantageous-Based on the extract. What are the competencies required for this role?

A.
Subject matter expertise. Investigation techniques, Business architecture.
A.
Subject matter expertise. Investigation techniques, Business architecture.
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B.
Domain knowledge. Business modeling. Gap analysis.
B.
Domain knowledge. Business modeling. Gap analysis.
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C.
Business case development. Business modeling, Requirements engineering
C.
Business case development. Business modeling, Requirements engineering
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D.
Business case development. Investigation techniques. Business architecture
D.
Business case development. Investigation techniques. Business architecture
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Suggested answer: C

EcoBags is a company that designs and makes eco-friendly shopping bags foe various clients An Internal analysis of the business has revealed the following information about the company.

a) Recent investment in new machinery will enable the company to continue its innovation programme

b) Feedback from customers and an Increase in sales suggests that Leo Bugs is recognised as a quality brand

c) The number of staff currently employed in the company is sufficient to meet expected future growth

d) The ability of EcoBags to respond quickly to new market demands has earned it an innovation award.

e) The company has significant retained profits, which will help fund the innovation programme.

Which of these would be considered as 'tangible' resources in a resource audit?

A.
a, b and d.
A.
a, b and d.
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B.
b, c, and e.
B.
b, c, and e.
Answers
C.
a, c and e.
C.
a, c and e.
Answers
D.
c, d, and e
D.
c, d, and e
Answers
Suggested answer: C

Explanation:

a) Recent investment in new machinery - This represents a physical asset that can be quantified and measured.

c) The number of staff currently employed in the company - This represents the human resource available to the company.

e) The company has significant retained profits - This represents the financial resources available to the company.

Tangible resources in a resource audit refer to physical assets such as machinery, staff, and retained profits. The recent investment in new machinery, the number of staff currently employed, and the significant retained profits are all tangible resources.

BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company’s paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials.

Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary.

Which investigation technique would be MOST effective in establishing the need for item of paperwork?

A.
Questionnaire
A.
Questionnaire
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B.
Workshop
B.
Workshop
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C.
Interviews
C.
Interviews
Answers
D.
Document Analysis
D.
Document Analysis
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Suggested answer: D

Explanation:

Since the owner of BuildCo is looking to simplify the company's paperwork, document analysis would be the most appropriate technique to identify which items of paperwork are necessary and which are not. By examining the current paperwork, the owner can identify redundancies, inefficiencies, and areas where improvements can be made. This analysis can then be used to determine which paperwork should be eliminated, streamlined, or replaced with more efficient processes.

A large consultancy organization has assigned its B

A.
Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record low and more parts are being return as fully.Production line staff blame each other and the more staff Girby speaker to, the more issue she identifies. She having difficulty keeping track of the arising themes and how they relate to each other.Which of the following would enable Girby to model the arising themes and how they relate to each other?
A.
Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record low and more parts are being return as fully.Production line staff blame each other and the more staff Girby speaker to, the more issue she identifies. She having difficulty keeping track of the arising themes and how they relate to each other.Which of the following would enable Girby to model the arising themes and how they relate to each other?
Answers
B.
Mind map
B.
Mind map
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C.
Business activity model
C.
Business activity model
Answers
D.
Rich picture.
D.
Rich picture.
Answers
E.
Business process model
E.
Business process model
Answers
Suggested answer: B

Explanation:

A Business Activity Model (BAM) is a tool used to help visualize and understand the relationships between the different activities and processes that take place in a business. It can help to identify patterns, trends, and relationships between different processes, enabling the team to view the entire system as a whole. This can help to identify areas in which processes can be improved, or potential problems that could cause issues in the future. BAMs can also be used to facilitate communication between different stakeholders, allowing them to share their perspectives and ideas on how to improve processes. With a BAM, Girby can easily visualize the relationships between the different processes and identify areas where issues may be occurring.

George and Laura are responsible for the marking strategy in a company vinyl records and cassette tapes online.

George feels that the company should focus its marking solely on people aged over 50, who are nostalgic for these older recording media. He also feels that the company should outsource all marketing activity.

Laura believes that the business should continue with its target of people aged 30-60. As this age group are particularly enthusiastic about vinyl records. She believes that marketing is one of their internal strengths and should remain in house Which specific areas of CATWOE are they considering?

A.
Customer and Owner.
A.
Customer and Owner.
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B.
Actor and Transformation
B.
Actor and Transformation
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C.
Transformation and Environment
C.
Transformation and Environment
Answers
D.
Customer and Actor
D.
Customer and Actor
Answers
Suggested answer: D

Explanation:

CATWOE is an acronym for the six elements that make up a system: Customers, Actors, Transformation, Weltanschauung (or Worldview), Owners, and Environment. In this case, George and Laura are considering the Customer and Actor elements, as they are discussing who the company should target (the Customer element) and who should be responsible for the marketing activity (the Actor element).

A business analyst has been assigned to help develop a plan for expanding a business that produces software for mobile phones and has interview he managing director to understand his perspective regarding the expansion. The managing director’s worldview is as follows:

‘’The purpose of our business is to develop and sell software for mobile phones. The expansion will enable us to increase the amount of software we procedure, so we can keep pace with the growing demand of the market for software that is easy to use.’’ Which of the following is a 'transformation' for this worldview?

A.
Develop and sell software for mobile phones.
A.
Develop and sell software for mobile phones.
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B.
Ensure that software is easy to use
B.
Ensure that software is easy to use
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C.
Keep pace with the growing demands of the market.
C.
Keep pace with the growing demands of the market.
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D.
Increase the amount of software we produce.
D.
Increase the amount of software we produce.
Answers
Suggested answer: D

Explanation:

The Transformation element of CATWOE is the ‘thing’ that changes something, such as a process, activity, or system. In this case, the Transformation element is the action of increasing the amount of software that is produced in order to keep up with the growing demands of the market. This is the ‘thing’ that will be changed in order to achieve the Managing Director’s worldview.

Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:

a) Agree new qualifications.

b) Upgrade the website.

c) Recruit new examiners.

d) Register candidates.

e) Analyze website activity.

Which of these activities would reflect the business perspective of the Marketing Manager of the loA?

A.
b. d and e.
A.
b. d and e.
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B.
a. b and e
B.
a. b and e
Answers
C.
a, c and d
C.
a, c and d
Answers
D.
b, c and e
D.
b, c and e
Answers
Suggested answer: C

Explanation:

The activities that would reflect the business perspective of the Marketing Manager of the IoA are a, c and d. These activities involve agreeing new qualifications, recruiting new examiners and registering candidates. These activities are all related to the 4Ps of marketing and would help to ensure the success of the IoA's marketing efforts.

A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below: a) Lend books b) Establish licensing arrangements with publishers. c) Define lending policies d) Monitor lending usage What will be the dependencies between these activities on the BAM?

A.
c — b — a — d
A.
c — b — a — d
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B.
d — c — a — b
B.
d — c — a — b
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C.
c — d — a — b
C.
c — d — a — b
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D.
c -— a — b — d
D.
c -— a — b — d
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Suggested answer: C

Explanation:

The dependencies between the activities on the Business Activity Model (BAM) depend on the order in which they need to be completed. In this example, activity c (Define lending policies) needs to be completed before activity d (Monitor lending usage) because the policies need to be in place before the usage can be monitored. Similarly, activity a (Lend books) needs to be completed after activity b (Establish licensing arrangements with publishers) because the books need to be licensed before they can be lent. Therefore, the order of the activities should be c — d — a — b.

The following planning activity has been identified in a consensus BAM for a company that makes clothes:

'P4 - Define marketing strategy'

Which of the following is an enabling activity linked to this planning activity?

A.
Monitor sales.
A.
Monitor sales.
Answers
B.
Define sales targets
B.
Define sales targets
Answers
C.
Advertise clothes
C.
Advertise clothes
Answers
D.
Sell clothes
D.
Sell clothes
Answers
Suggested answer: B

Explanation:

An enabling activity is an activity that needs to be completed before the planning activity can be executed. In this case, the planning activity is to define a marketing strategy and the enabling activity would be to define the sales targets which will help inform the marketing strategy. Therefore, the correct answer is B, Define sales targets.

A local council wishes to improve its housing allocation process. The following notes were made by the head of housing about the current process.

Housing application decision are made using a set of criteria based on a range of factors, including the length of time application has been on the waiting list and the number of dependents they have.

The criteria by the council housing committee, who meet on a regular basis and seek to ensure that the criteria continue to enable effective housing allocation.

Occasionally, legislation ensuring protection for the most vulnerable people in our society can affect the criteria, as can changes issued by central government concerning practical issues, such as building regulations?

Which of the following types(s) of business rule has been described in this extract?

A.
Internal policies and internal procedures.
A.
Internal policies and internal procedures.
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B.
External constrains and internal policies.
B.
External constrains and internal policies.
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C.
External constraints and external procedures.
C.
External constraints and external procedures.
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D.
Internal procedures.
D.
Internal procedures.
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Suggested answer: B

Explanation:

The extract describes a set of criteria used for making housing allocation decisions, which is an example of an internal policy. Additionally, it mentions that legislation and changes from central government can affect the criteria, which are examples of external constraints.

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