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ServiceNow CIS-SPM Practice Test - Questions Answers, Page 3

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The project property to update actual effort from time card is controlled at what level?

A.
Application Level (Global).
A.
Application Level (Global).
Answers
B.
Portfolio Level.
B.
Portfolio Level.
Answers
C.
Program Level.
C.
Program Level.
Answers
D.
Project Level.
D.
Project Level.
Answers
Suggested answer: D

Explanation:

According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is calledUpdate actual effort from time cardand it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html

What are the default project template configuration records available in the Template Config module?

Choose 3 answers

A.
Project task
A.
Project task
Answers
B.
Project subtask
B.
Project subtask
Answers
C.
Project
C.
Project
Answers
D.
Task
D.
Task
Answers
E.
Project template
E.
Project template
Answers
Suggested answer: A, C, E

Explanation:

the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:

B)Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.

D)Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.

1:12: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTaskTable.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html

What information are users required to enter on a cost plan for a demand?

A.
Cost type
A.
Cost type
Answers
B.
Discount Rate %
B.
Discount Rate %
Answers
C.
Total planned cost
C.
Total planned cost
Answers
D.
Functional currency
D.
Functional currency
Answers
Suggested answer: A

Explanation:

According to theCost plan breakdowndocument, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc. The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.

Demand assessments are triggered as soon as the demand enters what state?

A.
Approved.
A.
Approved.
Answers
B.
Screening.
B.
Screening.
Answers
C.
Qualified.
C.
Qualified.
Answers
D.
Submitted.
D.
Submitted.
Answers
Suggested answer: D

Explanation:

According to theCompleting Demand Assessmentsdocument, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.

To set up a group for selection in a resource plan, the group record needs to include which role?

A.
it_project_user
A.
it_project_user
Answers
B.
pps_resource
B.
pps_resource
Answers
C.
itil
C.
itil
Answers
D.
resource_manager
D.
resource_manager
Answers
Suggested answer: B

Explanation:

According to theAssigning Resource Rolesdocument, to set up a group for selection in a resource plan, the group record needs to include the pps_resource role. This role grants access to the Resource Management application and allows the group members to view and update their resource allocations. The other options are not correct, as they are not required for a group to be selected in a resource plan. The it_project_user role grants access to the Project Portfolio Management application and allows the user to create and update projects. The itil role grants access to the ITIL application and allows the user to manage incidents, problems, and changes. The resource_manager role grants access to the Resource Management application and allows the user to manage resource plans and allocations.

A project expense line is cost associated with a specific source, except for:

A.
Fixed Assets.
A.
Fixed Assets.
Answers
B.
Program.
B.
Program.
Answers
C.
Resource.
C.
Resource.
Answers
D.
Software.
D.
Software.
Answers
Suggested answer: B

Explanation:

According to theProject Expense Linesdocument, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B. Program. The other options are not correct, as they are sources of cost for a project expense line.

Users with what role can be considered for resource planning?

A.
it_project_user.
A.
it_project_user.
Answers
B.
it_user.
B.
it_user.
Answers
C.
it_pps_user.
C.
it_pps_user.
Answers
D.
pps_resource.
D.
pps_resource.
Answers
Suggested answer: D

Explanation:

According to theServiceNow Resource Managementdocument, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.

Can an it_project_manager convert a task to a milestone?

A.
No, this can only be done by a system admin.
A.
No, this can only be done by a system admin.
Answers
B.
Yes, if the task is assigned to the project manager.
B.
Yes, if the task is assigned to the project manager.
Answers
C.
Yes, by right-clicking on the task in the Planning Console.
C.
Yes, by right-clicking on the task in the Planning Console.
Answers
D.
No, the PPS admin role is also required.
D.
No, the PPS admin role is also required.
Answers
Suggested answer: C

Explanation:

According to thePlanning Consoledocument, an it_project_manager can convert a task to a milestone by right-clicking on the task in the Planning Console and selecting Convert to Milestone. The other options are not correct, as they are not the ways to convert a task to a milestone. A system admin or a PPS admin role is not required for this action. The task assignment is not relevant for this action.

When creating a project from demand, what related records are moved and copied upon Project Creation?

A.
Resource Plan and Cost Plan.
A.
Resource Plan and Cost Plan.
Answers
B.
Resource Plan and Change Requests.
B.
Resource Plan and Change Requests.
Answers
C.
Idea and Demand.
C.
Idea and Demand.
Answers
D.
Cost Plan and Assessment.
D.
Cost Plan and Assessment.
Answers
Suggested answer: A

Explanation:

According to theCreate a customer project from a demanddocument, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation. The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.

If the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states?

Choose 2 answers

A.
Pending
A.
Pending
Answers
B.
Work in Progress
B.
Work in Progress
Answers
C.
Closed
C.
Closed
Answers
D.
Open
D.
Open
Answers
Suggested answer: B, C

Explanation:

According to thePlanning Consoledocument, if the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in the Work in Progress or Closed states. The other options are not correct, as tasks in the Pending or Open states are moved along with the project.

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