Certified OmniStudio Consultant: Salesforce Certified OmniStudio Consultant
The Salesforce Certified OmniStudio Consultant exam is designed to assess a candidate's expertise in deploying OmniStudio tools within Salesforce environments. Practicing with real exam questions shared by those who have passed the exam can significantly boost your chances of success. In this guide, we provide Salesforce Certified OmniStudio Consultant practice test questions and answers contributed by certified professionals.
Exam Details:
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Exam Number: Certified OmniStudio Consultant
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Exam Name: Salesforce Certified OmniStudio Consultant
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Exam Format: Multiple-choice and multiple-select questions
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Test Duration: 105 minutes
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Number of Questions: 60
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Passing Score: 63%
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Recommended Experience: Familiarity with CRM business logic and processes
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Exam Topics Covered:
- FlexCards (23%): Understanding the capabilities, use cases, and design principles of FlexCards.
- OmniScripts (27%): Comprehending the structure and validation processes of OmniScripts to meet customer requirements.
- Data Tools (23%): Explaining the purpose and advantages of Integration Procedures and DataRaptors, and designing related processes.
- Best Fit Solutioning (27%): Analyzing business needs and ensuring solutions are designed using OmniStudio tools following best practices.
Why Use This Salesforce Certified OmniStudio Consultant Practice Test?
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Real Exam Experience: Questions closely match the actual test format.
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Identify Weak Areas: Helps pinpoint topics requiring further study.
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Up-to-Date Content: Regularly updated to align with Salesforce exam objectives.
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Boost Confidence: Reduces exam anxiety through consistent practice.
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Improve Time Management: Helps you practice answering within the time limit.
Take advantage of these Salesforce Certified OmniStudio Consultant practice test questions shared by certified professionals. Start practicing today and get one step closer to becoming a Salesforce Certified OmniStudio Consultant!
Related questions
When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?
A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.
What solution should the consultant recommend?
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
A business has the following requirements:
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
what can a DataRaptor Extract do?
Which of the following is a key difference between Integration Procedures and DataRaptors?
A company has several customer support departments. Each department has different case creation processes, but they want to unify them into a single LWC OmniScript. During the discovery, the consultant identifies two key requirements:
* Each department has different case fields they need to capture
* If the user cancels the process, they should return to a support console app
Which two OmniScript features should the consultant recommend to meet these requirements?
Choose 2 answers
A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* 'Open' cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with a red border.
* 'Awaiting Closure' cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* 'Closed' cases with case description, resolution, case closed date fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these requirements?
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