A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:* Allow the user to enter contact and address information* Require the user to enter age, gender, and optionally income bracket* Compute a discount percentage per product based on the customer data provided* Save the list of suggested products including discountsWhich three OmniStudio tools should the consultant use to design a solution that meets these requirements7Choose 3 answers

Calculation Procedures and Matrices

A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:* Approve* Print for Review* Send for RetestWhich OmniStudio tools should the consultant use to design a solution to meet these requirements?

Single FlexCard with multiple actions

Salesforce list view with custom buttons/links

Multiple FlexCards with single action

OmnlScript with multiple Step elements

Single FlexCard with multiple actions

Which three functions are performed by Action elements in OmniScript?Choose 3 answers

Get and update data through APIs

Send DocuSign emails for signature

Get and update data in Salesforce

Display error messages to the user

Get and update data through APIs

Organize data into multiple pages

Send DocuSign emails for signature

Get and update data in Salesforce

A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.Which OmniStudio tools should the consultant recommend to meet these requirements?

Single OmniStudio Action that invokes separate Omniscripts

Specific FlexCards with Actions for each type of Contact

Multiple OmniStudio Actions that invoke separate OmniScripts

Single FlexCard with an Action to invoke an OmniScript

Single OmniStudio Action that invokes separate Omniscripts

A consultant receives a requirement to display products installed at an account site in a customer's 360 FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.How should the consultant design the FlexCard to meet this requirement?

Create two states, one for mobile devices and another for non-mobile devices

Enable the Responsive feature on the Product Name and Model field elements

Enable the Mobile-First feature in FlexCard settings

Create two states, one for mobile devices and another for non-mobile devices

Create two FlexCards, one for mobile devices and another for non-mobile devices

What business problem does DataRaptor solve?

lt removes the need to code data mappings for data transformations.

It allows developers to create complex API queries declaratively.

It combines multiple steps and processes into a single server call.

It guides humans through a complex business process.

A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.At runtime, if two of the states' condition are true, which state will be displayed?

The state with a true condition that has the highest priority

The first state with the highest priority closest to the top of the canvas

The state closest to the top of the canvas

The first state with a true condition closest to the top of the canvas

The state with a true condition that has the highest priority

A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:* Minimize implementation time* Ensure end-user processes are as simple as possible* Find a way to ensure optimal UXIn this scenario, what two actions should the consultant recommend to the project team'Choose 2 answers

Implement FlexCards and OmniScripts for the front-end

Replace existing APEX using DataRaptors and HTTPActions

Create new LWC templates for branding and styling

Implement FlexCards and OmniScripts for the front-end

Use existing APEX classes as data sources

Which element retrieves data from a Salesforce picklist in an org?

Mark this item for later review.

What is the purpose of Step elements in an OmniScript?

Organizes the script into one or more pages

Groups elements that extract data

Enables the use of repeatable blocks

A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:* 'Open' cases with case description, case open date, case type,assigned to and priority fields. Open cases should be highlighted with a red border.* 'Awaiting Closure' cases with case description, last action taken date,resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.* 'Closed' cases with case description, resolution, case closed date fields with a link to duplicate cases.How should the consultant design the FlexCard solution to meet these requirements?

Using a single FlexCard with multiple card filters

Using a single FlexCard with three states

Using a single FlexCard with multiple card filters

Using a single FlexCard with three flyouts

A company has several customer support departments. Each department has different case creation processes, but they want to unify them into a single LWC OmniScript. During the discovery, the consultant identifies two key requirements:* Each department has different case fields they need to capture* If the user cancels the process, they should return to a support console appWhich two OmniScript features should the consultant recommend to meet these requirements?Choose 2 answers

Use Conditional Views on steps for each department

Enable the Save for Later feature

Use Conditional Views on steps for each department

Add a Done action that redirects to the support console

Which of the following is a key difference between Integration Procedures and DataRaptors?

Integration Procedures can access data from external sources.

DataRaptors can access data from external sources.

DataRaptors can invoke multiple actions in a single server call.

Integration Procedures can access data from external sources.

Integration Procedures can retrieve data from multiple related objects.

what can a DataRaptor Extract do?

Retrieve data from multiple related objects

Create data in multiple related objects

Extract data from a spreadsheet

Retrieve data from multiple related objects

Load data from external sources

A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.What solution should the consultant recommend?

DataRaptor Extract with Chaining

Calculation Procedure and DataRaptor Turbo Extract

Integration Procedure and DataRaptor Turbo Extract

A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?

Based on dynamic inputs from Omniscript fields

Using a complex search algorithm

Based on dynamic inputs from Omniscript fields

Based on static values set up during configuration

Salesforce Certified OmniStudio Consultant Practice Test 3

A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of 'network issue' and submit the case data 'as-is' to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.

Which three OmniStudio tools should the consultant recommend to meet these requirements?

Choose 3 answers

A.

DataRaptor Turbo Extract

B.

OmniScript

C.

FlexCard

D.

Integration Procedure

E.

DataRaptor Load

Salesforce Certified OmniStudio Consultant Practice Test 3

Question

Salesforce Certified OmniStudio Consultant Practice Tests

Practice Tests