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Six Sigma ICGB Practice Test - Questions Answers, Page 16

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In the late 1980's William Smith coined the name Six Sigma for a methodology that had its origins at __________________ for quality related work being done there.

A.
Honeywell
A.
Honeywell
Answers
B.
Allied Signal
B.
Allied Signal
Answers
C.
General Electric
C.
General Electric
Answers
D.
Motorola
D.
Motorola
Answers
Suggested answer: D

Training cost $6,500 and a project required an initial investment of $47,500. If the project yields monthly savings of $3,500 beginning after 4 months, what is the payback period in months, before money costs and taxes?

A.
9.7
A.
9.7
Answers
B.
15.4
B.
15.4
Answers
C.
19.4
C.
19.4
Answers
D.
23.7
D.
23.7
Answers
Suggested answer: C

The acronym for the defined approach taken by Lean Six Sigma to solve significant challenges related to a process is which of these?

A.
DOE
A.
DOE
Answers
B.
DMAIC
B.
DMAIC
Answers
C.
SIPOC
C.
SIPOC
Answers
D.
FMEA
D.
FMEA
Answers
Suggested answer: B

Voice of the Customer is a Lean Six Sigma technique to determine __________________ attributes of a product or service.

A.
At least 6
A.
At least 6
Answers
B.
The profitable
B.
The profitable
Answers
C.
Critical-to-Quality
C.
Critical-to-Quality
Answers
D.
The majority of the
D.
The majority of the
Answers
Suggested answer: C

Typically a person who is trained to the skill level of a Black Belt is nearly 80% dedicated to applying Lean Six Sigma methodologies towards process solutions.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: B

A process can be defined as a repetitive and systematic series of steps or activities where inputs are modified or assembled to achieve a _______________ result.

A.
Revenue total
A.
Revenue total
Answers
B.
Month end
B.
Month end
Answers
C.
Customer desired
C.
Customer desired
Answers
D.
Budgeted
D.
Budgeted
Answers
Suggested answer: C

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's which stands for __________.

A.
Cost of the quantity
A.
Cost of the quantity
Answers
B.
Conscious thought qualities
B.
Conscious thought qualities
Answers
C.
Conspicuous time quandaries
C.
Conspicuous time quandaries
Answers
D.
Critical-to-quality
D.
Critical-to-quality
Answers
Suggested answer: D

Cost of Poor Quality (COPQ) can be classified as either Tangible (Visible) Costs or Hidden Costs.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: A

The Purchase Orders for Glenn Manufacturing Company were being copied by an employee and sent to four different departments yet only one department took an action based on the information in the PO. This is an example of ____________.

A.
External Failure Costs
A.
External Failure Costs
Answers
B.
Appraisal Costs
B.
Appraisal Costs
Answers
C.
Internal Failure Costs
C.
Internal Failure Costs
Answers
D.
Prevention Costs
D.
Prevention Costs
Answers
Suggested answer: C

According to the definition of Rolled Throughput Yield which of the following items best describe the purpose of RTY?

A.
A function of Y=f(x)
A.
A function of Y=f(x)
Answers
B.
Determines incremental Growth
B.
Determines incremental Growth
Answers
C.
Isolates the increase throughput
C.
Isolates the increase throughput
Answers
D.
Accounts for rejects and reworks
D.
Accounts for rejects and reworks
Answers
Suggested answer: D
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