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A company has a Microsoft 365 subscription and a Microsoft Azure support plan.

You need to implement only Azure services for which Microsoft provides technical support.

Which two types of services and features can you implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A.

general availability

A.

general availability

Answers
B.

targeted release

B.

targeted release

Answers
C.

public preview

C.

public preview

Answers
D.

private preview

D.

private preview

Answers
Suggested answer: A, C

A company that has 50 employees plans to purchase a Microsoft 365 Business subscription.

Which two payment methods are available? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

A.

PayPal

A.

PayPal

Answers
B.

automatic bank transfer

B.

automatic bank transfer

Answers
C.

Enterprise Agreement

C.

Enterprise Agreement

Answers
D.

credit card or debit card

D.

credit card or debit card

Answers
Suggested answer: B, D

Explanation:

Reference: https://docs.microsoft.com/en-us/office365/admin/subscriptions-and-billing/pay-for-your-subscription?view=o365-worldwide

A small advertising company has 250 employees.

You need to migrate all users to Microsoft 365 and meet the following requirements:

Provide a user-centric licensing solution for all users.

Manage devices from a single location.

Minimize licensing costs.

Which licensing model should you use?

A.

Microsoft 365 Business

A.

Microsoft 365 Business

Answers
B.

Microsoft 365 Education

B.

Microsoft 365 Education

Answers
C.

Microsoft 365 Enterprise E3

C.

Microsoft 365 Enterprise E3

Answers
D.

Microsoft 365 Enterprise E5

D.

Microsoft 365 Enterprise E5

Answers
Suggested answer: A

Explanation:

Reference: https://products.office.com/en-za/compare-all-microsoft-office-products?tab=2 https://docs.microsoft.com/en-us/microsoft-365/business/support/microsoft-365-business-faqs

You are the Microsoft 365 administrator for a company.

A user experiences an issue with SharePoint Online.

You need to resolve the issue.

Which two options can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Go to the SharePoint admin center and create a support request.

A.

Go to the SharePoint admin center and create a support request.

Answers
B.

Contact Microsoft technical support by telephone.

B.

Contact Microsoft technical support by telephone.

Answers
C.

Create a new service request from the Microsoft 365 admin center.

C.

Create a new service request from the Microsoft 365 admin center.

Answers
D.

Create a service request from the SharePoint portal.

D.

Create a service request from the SharePoint portal.

Answers
Suggested answer: B, C

Explanation:

Reference: https://www.thewindowsclub.com/microsoft-support-chat-phone-number https://blogs.technet.microsoft.com/praveenkumar/2013/07/17/how-to-create-service-requests-to-contact-office-365-support/

A company uses Microsoft 365.

Users who are based on-premises must be able to reset their own passwords.

The company plans to purchase Azure Active Directory (AD) licenses.

You need to identify the Azure AD licenses that meet this requirement.

Which two Azure AD licenses should you choose? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Azure AD Premium P2

A.

Azure AD Premium P2

Answers
B.

Azure AD Free

B.

Azure AD Free

Answers
C.

Office 365 apps

C.

Office 365 apps

Answers
D.

Azure AD Premium P1

D.

Azure AD Premium P1

Answers
Suggested answer: A, D

Explanation:

Reference: https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-sspr-licensing

A company uses Microsoft 365.

Employees report that their searches are failing in Microsoft Outlook.

You need to determine the reason the searches are failing.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

View the mailboxes list in the Exchange admin center.

A.

View the mailboxes list in the Exchange admin center.

Answers
B.

View the Exchange Online advisories in the Service health dashboard.

B.

View the Exchange Online advisories in the Service health dashboard.

Answers
C.

View the email activity in the usage reports.

C.

View the email activity in the usage reports.

Answers
D.

Submit a service request in Support Assistant.

D.

Submit a service request in Support Assistant.

Answers
Suggested answer: B, D

A company has an on-premises application server.

The company wants to use some of the services in Microsoft 365 with the on-premises application server.

You need to choose a cloud deployment model that meets the requirement.

What should you choose?

A.

Private

A.

Private

Answers
B.

Hybrid

B.

Hybrid

Answers
C.

Public

C.

Public

Answers
Suggested answer: B

A company plans to deploy a customer relationship management (CRM) solution.

The solution must provide enterprise resource planning (ERP) integration as well as artificial intelligence (AI) tools.

You need to choose a solution that meets the requirements. What should you choose?

A.

SharePoint Online

A.

SharePoint Online

Answers
B.

Microsoft 365

B.

Microsoft 365

Answers
C.

Power Platform

C.

Power Platform

Answers
D.

Dynamics 365

D.

Dynamics 365

Answers
Suggested answer: D

A company uses Microsoft 365.

You need to assign licenses to users.

Which two portals can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Azure Active Directory admin center

A.

Azure Active Directory admin center

Answers
B.

Microsoft Compliance Manager

B.

Microsoft Compliance Manager

Answers
C.

Microsoft 365 admin center

C.

Microsoft 365 admin center

Answers
D.

Security & Compliance Center

D.

Security & Compliance Center

Answers
Suggested answer: A, C

A company uses Microsoft 365.

Employees frequently work from home. They must be able to access custom applications that are not installed on their personal laptops.

You need to identify a solution that meets the requirement.

Which solution should you choose?

A.

Microsoft Access

A.

Microsoft Access

Answers
B.

Power Virtual Agent

B.

Power Virtual Agent

Answers
C.

Microsoft Remote Assist

C.

Microsoft Remote Assist

Answers
D.

Windows Virtual Desktop

D.

Windows Virtual Desktop

Answers
E.

Microsoft Teams

E.

Microsoft Teams

Answers
Suggested answer: B
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