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Microsoft PL-200 Practice Test - Questions Answers, Page 7

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List of questions

Question 61

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DRAG DROP You are a Dynamics 365 administrator. You create a new app. You need to create the site map for the app. Which three actions should you perform in sequence? To answer, move the appropr

Question 62

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A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products. The chatbots must prompt users to enter or select a product. You need to

Question 63

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DRAG DROP A company creates a Power Virtual Agents chatbot. You need to determine when live agents are engaged to provide support. Which metrics should you use? To answer, drag the appropriate me

Question 64

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might

Question 65

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might

Question 66

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might

Question 67

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HOTSPOT You create a new Power Virtual Agents chatbot for an organization. Testing and production deployment of the chatbot are not complete. You need to ensure that appropriate users can access

Question 68

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DRAG DROP You are designing a chatbot for a sports outlet. You need to complete the chatbot. Which features should you use? To answer, drag the appropriate features to the correct requirements. E

Question 69

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might

Question 70

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You are designing a Power Virtual Agents chatbot. The chatbot must be able to maintain customer information if the conversation topic changes during a dialog. You need to configure variables to st

Related questions

You configure and test a user interface (UI) flow. You plan to run the flow as a scheduled flow. The UI flow must run on a Windows 10 device. As part of process automation, the UI flow must sign into the Windows 10 device with the credentials for a user account named User1. You need to ensure that the flow runs during non-peak hours and requires no physical user intervention. What should you do?

You must create a new entity to support a new feature for an app. Records for the entity must be associated with a business unit and specify security roles for the business unit. You need to configure entity ownership. Which entity ownership type should you use?

A company uses a canvas app. Supervisors must approve transactions when a user from the sales department enters a revenue amount that is over $1 million. You need to configure an approval process without using code. What should you create?

A company uses model-driven apps. Users in the sales department enter the first name, last name, and phone number of customers in the app. The users request a single screen in the app to enter the customer data. You need to configure the app. What should you do?

HOTSPOT You configure an alert in Power BI. You need to alert users when the value of a tile exceeds a threshold. To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

You are building a Power Pages site for a supermarket chain. The company plans to have the managers of individual stores use the site. Managers will authenticate on the site each week by using their corporate identity to update stock information for their store. Managers must be able to add and update stock information for their store only. You need to configure the site security. Solution: Configure table permissions. Does the solution meet the goal?

You create a Power Apps app for Microsoft Teams using Microsoft Dataverse for Teams. Users report that they are unable to view the app in Teams. You need to ensure that users can access the app. What should you do?

A company uses a model-driven app. The app uses a Power Virtual Agents chatbot. The company has two locations in different countries/regions with separate environments for each location. Each location has a development environment, a testing environment, and a production environment. The company uses the Application Lifecycle Management (ALM) process for the environments. You need to create the different Power Virtual Agents bot environments. How many Power Virtual Agents bot environments are required?

A company uses Power Apps. The company plans to create a canvas app that uses a responsive design. You need to configure the app. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

You have two Power Platform environments. Users in one environment must not be able to see the other environment. You need to grant salespeople access to the sales company environment. What should you do?

Question 61

DRAG DROP

You are a Dynamics 365 administrator.

You create a new app.

You need to create the site map for the app.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question 62

A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products. The chatbots must prompt users to enter or select a product.

You need to store the product information so that it can be reused across all chatbots.

Where should you store the model data?

Global variables

Custom entities

Topics

Multiple choice options

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Question 63

DRAG DROP

A company creates a Power Virtual Agents chatbot.

You need to determine when live agents are engaged to provide support.

Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question 64

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age. The age groups are:

0 - 17

18 - 25

26 - 35

36 - 55

55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Use Date and time for Identify in the question and then add branches that use conditional logic to determine the age group.

Does this meet the goal?

Yes

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Question 65

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age. The age groups are:

0 - 17

18 - 25

26 - 35

36 - 55

55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Use multiple choice for Identify in the question and create options that represent of the age groups.

Does this meet the goal?

Yes

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Question 66

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age. The age groups are:

0 - 17

18 - 25

26 - 35

36 - 55

55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.

Does this meet the goal?

Yes

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Question 67

HOTSPOT

You create a new Power Virtual Agents chatbot for an organization.

Testing and production deployment of the chatbot are not complete.

You need to ensure that appropriate users can access the chatbot.

Which methods should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question 68

DRAG DROP

You are designing a chatbot for a sports outlet.

You need to complete the chatbot.

Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Explanation:

Box 1: Entities

Out of the box, Power Virtual Agents comes with a set of prebuilt entities, which represent the most commonly used stereotype information in real-world dialogs, such as age, colors, numbers, and names.

With the knowledge granted by entities, a bot can smartly recognize the relevant information from a user input and save it for later use.

Box 2: Topics

In Power Virtual Agents, a topic defines a how a bot conversation plays out.

You can author topics by customizing provided templates, create new topics from scratch, or get suggestions from existing help sites.

A topic has trigger phrases – these are phrases, keywords, or questions that a user is likely to type that is related to a specific issue – and conversation nodes – these are what you use to define how a bot should respond and what it should do.

Box 3: Variables

Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the conversation.

For example, you can save a customer's name in a variable called UserName. The bot can then address the customer by name as the conversation continues.

You can use variables to create logical expressions that dynamically route the customer down different conversation paths.

Incorrect Answers:

Flows: You can enable your bot to perform an action by calling a Microsoft Power Automate flow. Flows can help you automate activities, or call backend systems. For example, you can use flows with end-user authentication to retrieve information about a user after they've signed in.

Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-create-edit-topics

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables

Question 69

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age. The age groups are:

0 - 17

18 - 25

26 - 35

36 - 55

55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Use age for Identify in the question and then add branches for each group that use conditional logic.

Does the solution meet the goal?

Yes