Microsoft PL-600 Practice Test - Questions Answers, Page 4
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You are a Power Platform consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
All support issues must come in by email, need to be logged, and assigned to the support group.
Accounts must synchronize with the parent company Oracle database.
Reports must be sent to the executives on a weekly basis. No custom code will be used in the system. You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Power Virtual Agents
Microsoft Dataverse
server-side synchronization
Microsoft Customer Voice
A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared document. An office administrator periodically reviews the document. The office administrator sends new submissions to another employee who creates contacts or updates existing contacts.
You need to recommend a solution to automate the process.
What should you recommend?
Excel Online Connector
Dynamics 365 Customer Insights
Dynamics 365 Customer Service
Dynamics 365 Marketing
A company has a custom web-based solution that is hosted on Azure. You design a Power Platform solution to provide the company additional capabilities. You need to integrate the Power Platform solution with the web-based solution.
What should you recommend?
Connection reference
Custom connector
Desktop flow
Data gateway
You are designing a self-service portal for a company.
The portal must meet the following requirements:
Customers must be able to submit and review cases.
Customers must be able to chat with service representatives in near real time.
Allow service representatives to select cases from queues and use knowledge articles to resolve customer concerns. You need to recommend solutions for the company that do not require custom development.
Which three apps or services should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Dynamics 365 Field Service
Dynamics 365 Customer Service
Omnichannel for Customer Service
Customer Insights
Customer self-service portal
You are designing a Power Platform solution.
The company wants its development team to create an interactive slider visualization to indicate and filter timeframe data that can be used across all of its apps that can be styled and manipulated by using code. You need to recommend a technology that meets these requirements.
Which technology would you recommend the developers adopt to assist the implementation team?
Web resource
Power Apps Component Framework control
JavaScript
Canvas app
You are designing a Power Platform solution for a company. The company issues each employee a tablet device. The company wants to simply the opportunity management processes and automate when possible. The company identifies the following requirements:
Users must have a visual guide to know which data to enter in each step of the opportunity management process. The system must automatically assign the opportunity to a manager for approval once all data is entered. The system must notify an assignee each time an opportunity is assigned to them by using push notifications. When a user selects a push notification, the associated opportunity must display. You need to recommend the Power Platform components that will meet their requirements.
Which three Power Platform components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Business process flows
Power Apps mobile apps
Power Virtual Agents chatbots
Power Automate desktop flows
Power Automate cloud flows
A company is struggling to gather insights from won and lost opportunities.
Users must be able to access the company's solution from mobile and desktop devices. The solution must meet the following requirements:
Track opportunities and reasons for the win or loss of opportunities in the context of other related data. Display data to users as charts and tables and provide drill-through capabilities. You need to recommend a Power Platform tool to help the client visualize the data.
Which two technologies should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Power BI
Power Automate
Power Virtual Agents
Power Apps
You are designing a Power Platform solution.
You need to identify the non-functional requirements for the organization.
Which three non-functional requirements should you identify? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
business rules to identify top customers
customer maintenance procedures
usability of business process flows
time-to-load forms
solution regulatory compliance
DRAG DROP
You are designing a business strategy for a client who has a Power Platform solution.
The client works with critical data where any data loss creates a high risk.
You need to document the failover process for the stakeholders.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
HOTSPOT
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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