What does Precision Routing use to determine if an agent is part of its pool?

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<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> Teams</p></div>

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<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> Skills</p></div>

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<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> Attributes</p></div>

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