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Question 1

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Which ICM component delivers Route request to ICM Central Controller?

Question 2

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ABC customer needs to have an External configure bridge for Mobile Agent agent greetings with an Average greeting time of 10 secs and a Mobile Agent call rate of 8 secs. What is the required number

Question 3

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How is Mobile Agent implemented?

Question 4

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What are two mandatory configurations for Mobile Agent to function? (Choose two.)

Question 5

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What are two ways to access the Bulk Import Tool? (Choose two.)

Question 6

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What are two Bulk Import Tool 'Template' Options to perform Administration Tasks? (Choose two.)

Question 7

(0)

What are two use cases of the PCCE Bulk Import Tool? (Choose two.)

Question 8

(0)

What are two operations supported by the Agent Bulk Import Tool? (Choose two.)

Question 9

(0)

Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)

Question 10

(0)

How many roles are available to be assigned to a CUIC user?

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Where is the RTP connected to the Ingress Gateway at different stages of the call?

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What are two ways to access the Bulk Import Tool? (Choose two.)

Which device access is needed to manage agent phones for UCCE/PCCE?

Question 1 - 500-443 discussion

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Which ICM component delivers Route request to ICM Central Controller?

A.

WB

B.

AW/HDS/DDS

C.

CU1C

D.

IVRA/RU PG

Show Answer

asked 11/10/2024

Christian Weber

33 questions

User

Your answer: A B C D

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