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Question 1

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Which ICM component delivers Route request to ICM Central Controller?

Question 2

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ABC customer needs to have an External configure bridge for Mobile Agent agent greetings with an Average greeting time of 10 secs and a Mobile Agent call rate of 8 secs. What is the required number

Question 3

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How is Mobile Agent implemented?

Question 4

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What are two mandatory configurations for Mobile Agent to function? (Choose two.)

Question 5

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What are two ways to access the Bulk Import Tool? (Choose two.)

Question 6

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What are two Bulk Import Tool 'Template' Options to perform Administration Tasks? (Choose two.)

Question 7

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What are two use cases of the PCCE Bulk Import Tool? (Choose two.)

Question 8

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What are two operations supported by the Agent Bulk Import Tool? (Choose two.)

Question 9

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Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)

Question 10

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How many roles are available to be assigned to a CUIC user?

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Which two nodes on the PCCE/UCCE script are responsible for routing calls to the VRU? (Choose two.)

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What is the role of a private network in UCCE/PCCE?

What are two operations supported by the Agent Bulk Import Tool? (Choose two.)

Which two files are used to deploy Finesse custom gadgets? (Choose two.)

Where is the RTP connected to the Ingress Gateway at different stages of the call?

What are two use cases of the PCCE Bulk Import Tool? (Choose two.)

What are two ways to access the Bulk Import Tool? (Choose two.)

Which device access is needed to manage agent phones for UCCE/PCCE?

Question 48 - 500-443 discussion

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asked 11/10/2024

Thomaz Stepheson

44 questions

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