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What is referred to as a switch leg on CVP?

A.

Script request from CVP to UCCE/PCCE

Answers
A.

Script request from CVP to UCCE/PCCE

B.

Ingress SIP call leg from Ingress gateway to CVP

Answers
B.

Ingress SIP call leg from Ingress gateway to CVP

C.

Ringtone call from CVP to WB

Answers
C.

Ringtone call from CVP to WB

D.

Agent call initiated by CVP

Answers
D.

Agent call initiated by CVP

Suggested answer: B

Explanation:

A switch leg on CVP refers to an ingress SIP call leg from Ingress gateway to CVP, as this is where CVP receives and controls incoming calls from PSTN or other networks. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11

asked 11/10/2024
Josiah Pardee
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