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What are two requirements for MTP configuration in Mobile Agent? (Choose two.)

A.

Hardware-based MTPs in Cisco IOS gateway is cost-efficient than software-based MTPS in Cisco IOS gateway

Answers
A.

Hardware-based MTPs in Cisco IOS gateway is cost-efficient than software-based MTPS in Cisco IOS gateway

B.

Synchronization between servers and clients is needed.

Answers
B.

Synchronization between servers and clients is needed.

C.

CTI ports use out of band DTMF, and SIP trunks use RFC2833 in-band DTMF.

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C.

CTI ports use out of band DTMF, and SIP trunks use RFC2833 in-band DTMF.

D.

MTP resource is required to convert mobile agent out of band and CVP in-band signaling.

Answers
D.

MTP resource is required to convert mobile agent out of band and CVP in-band signaling.

E.

Software-based MTPs using the Cisco IP Voice Media Streaming Application is supported.

Answers
E.

Software-based MTPs using the Cisco IP Voice Media Streaming Application is supported.

Suggested answer: C, D

Explanation:

C One of the requirements for MTP configuration in Mobile Agent is that CTI ports use out of band DTMF, and SIP trunks use RFC2833 in-band DTMF, as this allows CVP to receive and process DTMF signals from different sources. D Another requirement for MTP configuration in Mobile Agent is that MTP resource is required to convert mobile agent out of band and CVP in-band signaling, as this enables CVP to communicate with mobile agent phones using different protocols. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 95; [Cisco Unified Contact Center Enterprise Features Guide, Release 12.5(1)], page 28

asked 11/10/2024
Ibrahim Isaaq
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