Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

Question

Charles Smith · Accepted Answer

CCE scripting for chat and email needs to be configured before configuring ECE SSO.

Charles Smith · Accepted Answer

SS0 is enabled by default; no configuration is necessary.

Charles Smith · Accepted Answer

$S0 for CCE needs to be configured before agent SSO for ECE will work.

Charles Smith · Answer

SS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.

Charles Smith · Answer

The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

Charles Smith · Answer

ECE should be integrated with PCCE and the SPOG.

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