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Which is the first step in a solutions-led sales approach?

A.

present quote to customer

Answers
A.

present quote to customer

B.

examine previous purchases

Answers
B.

examine previous purchases

C.

identify the latest technology release

Answers
C.

identify the latest technology release

D.

understand the customer's objectives

Answers
D.

understand the customer's objectives

Suggested answer: D

Explanation:

a solutions-led sales approach is:

A sales methodology that focuses on understanding the customer's business needs, challenges, and objectives

A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer

A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco's portfolio and expertise

The first step in a solutions-led sales approach is to understand the customer's objectives, which includes:

Asking open-ended questions to uncover the customer's pain points, goals, and priorities

Listening actively and empathetically to the customer's responses

Confirming and summarizing the customer's objectives and expectations

asked 11/10/2024
George Sanchez
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