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Which two actions can a partner or customer perform within CCW-R? (Choose two.)

A.

set up billing

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A.

set up billing

B.

download hardware, software and services datasheets

Answers
B.

download hardware, software and services datasheets

C.

change Customer Address

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C.

change Customer Address

D.

view and manage their contracts

Answers
D.

view and manage their contracts

E.

order new services

Answers
E.

order new services

Suggested answer: C, D

Explanation:

According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:

Change Customer Address: This allows the user to update the customer address information for a quote or an order.

View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.

asked 11/10/2024
Alfredo Alfaro
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