A customer is concerned that a lot of data is presented during quarterly business reviews, but not many insights. Which action resolves this issue?

Question

Ben Ndlovu · Accepted Answer

Explain the limitations of the available reports and offer options to provide input to develop new reports.

Ben Ndlovu · Answer

Provide the customer with access to the raw data to enable them to develop their own insights.

Ben Ndlovu · Answer

Appoint a customer representative to review the data and give specific suggestions.

Ben Ndlovu · Answer

Agree on a set of metrics and share the results and trend lines with recommendations for improvement.

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