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Question 38 - MB-280 discussion

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You need to enable the Dynamics 365 App for Outlook for the sales team.

You need to perform the prerequisite actions before you can add the app for all users.

Which two actions should you perform? Each correct answer presents part of the solution. Choose two.

NOTE: Each correct selection is worth one point.

A.

Enable mailboxes.

Answers
A.

Enable mailboxes.

B.

Add the Dynamics 365 App to Outlook desktop app.

Answers
B.

Add the Dynamics 365 App to Outlook desktop app.

C.

Add the Dynamics 365 App for Outlook security role.

Answers
C.

Add the Dynamics 365 App for Outlook security role.

D.

Enable sending on behalf of other users setting.

Answers
D.

Enable sending on behalf of other users setting.

Suggested answer: A, C

Explanation:

Enable Mailboxes:

To use the Dynamics 365 App for Outlook, each user's mailbox must be enabled for server-side synchronization. This ensures that emails, appointments, and tasks can sync between Outlook and Dynamics 365.

Without enabling the mailboxes, the synchronization won't be functional, making it a critical prerequisite.

Add the Dynamics 365 App for Outlook Security Role:

Users need to be assigned the Dynamics 365 App for Outlook security role to access the app. This role grants the necessary permissions to interact with Dynamics 365 through Outlook.

Assigning this role ensures that users have the correct access rights to use the app within their Outlook environment.

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asked 12/10/2024
Volkan Ozsoy
34 questions
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