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Question 148 - CIS-ITSM discussion

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A customer requires incidents to automatically move to a Closed state from Resolved after 7 days. How is this configured? Choose 2 answers

A.

Configure the incident Lifecycle flow script action

Answers
A.

Configure the incident Lifecycle flow script action

B.

Configure the number of days Resolved incidents automatically close property

Answers
B.

Configure the number of days Resolved incidents automatically close property

C.

Configure the incident lifecycle timeline property

Answers
C.

Configure the incident lifecycle timeline property

D.

Enable the auto closure of Incidents based on Resolution date property

Answers
D.

Enable the auto closure of Incidents based on Resolution date property

Suggested answer: C, D
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asked 18/11/2024
James Sutter
33 questions
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