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Question 8 - ACP-610 discussion
Darren wants to analyze the performance of his support teams. Less time in the Waiting for Support status indicates optimal team performance. The report should provide a way to dynamically analyze not only specific days but also specific time frames. Which report provides this information?
A.
Average Age Report
B.
Recently Created Issues Report
C.
Created vs Resolved Issues Report
D.
Control Chart
E.
Resolution Time Report
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