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Question 7 - 3309 discussion

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Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A.
Call completed
Answers
A.
Call completed
B.
Call failed
Answers
B.
Call failed
C.
Call completed in SSA
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C.
Call completed in SSA
D.
Call routed
Answers
D.
Call routed
E.
Call transferred
Answers
E.
Call transferred
Suggested answer: C, D, E
asked 16/09/2024
TRONG KY
51 questions
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