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Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
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When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

A.
the primary EPM server
Answers
A.
the primary EPM server
B.
an auxiliary EPM server
Answers
B.
an auxiliary EPM server
C.
the remote application server
Answers
C.
the remote application server
D.
a Media Processing Platform (MPP) server
Answers
D.
a Media Processing Platform (MPP) server
Suggested answer: A
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asked 16/09/2024
Pritish Verma
32 questions
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