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Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

A.
the ACR call Control application (CCA)
Answers
A.
the ACR call Control application (CCA)
B.
the ICR Pluggable Data Connector (PDC)
Answers
B.
the ICR Pluggable Data Connector (PDC)
C.
the ICR Core
Answers
C.
the ICR Core
D.
the Self Service Application (SSA)
Answers
D.
the Self Service Application (SSA)
Suggested answer: B
asked 16/09/2024
mostafa badawi
43 questions
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