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Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
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Question 32 - 3309 discussion

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A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with it.

Which corrective action must be taken?

A.
Restart httpd on the Auxiliary EPM.
Answers
A.
Restart httpd on the Auxiliary EPM.
B.
Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php<Auxiliary EPM>.
Answers
B.
Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php<Auxiliary EPM>.
C.
Log into Linux on the MPPs and run bash setup_vpms.php<Primary EPM>.
Answers
C.
Log into Linux on the MPPs and run bash setup_vpms.php<Primary EPM>.
D.
Upgrade the Auxiliary EPM.
Answers
D.
Upgrade the Auxiliary EPM.
Suggested answer: B
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asked 16/09/2024
Sushil Karki
38 questions
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