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Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable." Which two steps would you take to identity the cause of this message? (Choose two)
To store and retrieve data, which account does the Experience Portal Manager (EPM) server use to log into the Avaya Aura® Experience Portal (AAEP) database?
Which two statements about Proactive Outreach Manager (POM) 3.0 requirements are true? (Choose two.)
In the Avaya Aura® Experience Portal bundled server, which system details need to be verified before starting the system restore?
Which role allows users to update all of the transcription related configuration parameters for an application?
You want to setup a single server Avaya Aura® Experience Portal (AAEP) system. Which three components can co-reside on a single server? (Choose three.)
Which POM component is responsible for launching calls, and sending SMS messages and email messages using associated servers?
The Licensing Allocations page for a single server, non-zonal Avaya Aura® Experience Portal (AAEP) system shows 50 licensed H.323 ports. Which two statements about the Allocated, Configured and Licensed columns of the licensing allocations page are true? (Choose two.)
A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed?

Question 71 - 3309 discussion

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Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

A.
A campaign is a collection of customer names, telephone numbers, and e-mail addresses.
Answers
A.
A campaign is a collection of customer names, telephone numbers, and e-mail addresses.
B.
A campaign is a strategy defining when to best contact contacts.
Answers
B.
A campaign is a strategy defining when to best contact contacts.
C.
A campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.
Answers
C.
A campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.
D.
A campaign is a group of agents assigned to a specific job/task.
Answers
D.
A campaign is a group of agents assigned to a specific job/task.
Suggested answer: B
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asked 16/09/2024
Laimonas Mulys
38 questions
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