The Agent script editor allows the use of GUI elements such as text boxes and buttons within the agent script.
In which situation are such elements used?

Question

The Agent script editor allows the use of GUI elements such as text boxes and buttons within the agent script.In which situation are such elements used?

cesar ganguie · Accepted Answer

if the script is dynamic, because it automatically adjusts to answers given by the contact

cesar ganguie · Answer

if the script is sent through an SMS to the contact

cesar ganguie · Answer

if the script allows agents to change data in the contact database

cesar ganguie · Answer

if agents are allocated dynamically to the call, and they need to identify themselves

Question list

List of questions

Question 1

(0)

Question 2

(0)

Question 3

(0)

Question 4

(0)

Question 5

(0)

Question 6

(0)

Question 7

(0)

Question 8

(0)

Question 9

(0)

Question 10

(0)

Related questions

Question 74 - 3309 discussion

Suggested answer: B

0 comments