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Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
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The Licensing Allocations page for a single server, non-zonal Avaya Aura® Experience Portal (AAEP) system shows 50 licensed H.323 ports. Which two statements about the Allocated, Configured and Licensed columns of the licensing allocations page are true? (Choose two.)
A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed?

Question 85 - 3309 discussion

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Which statement describes

Agent blending?

A.
Agent blending is the process of acquiring an agent for a job in a campaign.
Answers
A.
Agent blending is the process of acquiring an agent for a job in a campaign.
B.
Agent blending is the process of releasing agents from outbound jobs, if they are not needed for a campaign to which they have been assigned.
Answers
B.
Agent blending is the process of releasing agents from outbound jobs, if they are not needed for a campaign to which they have been assigned.
C.
Agent blending is the process of monitoring an inbound skill, and moving agents to and from inbound/outbound to optimize inbound activities, while servicing outbound when possible.
Answers
C.
Agent blending is the process of monitoring an inbound skill, and moving agents to and from inbound/outbound to optimize inbound activities, while servicing outbound when possible.
D.
Agent blending is the process of acquiring agents when an outbound service level is at risk.
Answers
D.
Agent blending is the process of acquiring agents when an outbound service level is at risk.
Suggested answer: C
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asked 16/09/2024
ftere yagoglu
32 questions
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