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Question 114 - 3309 discussion

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Which menu item provides real-time details about the calls being handled by Intelligent Customer Routing (ICR)?

A.
Call Center
Answers
A.
Call Center
B.
ICR Manager
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B.
ICR Manager
C.
ICR Monitor
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C.
ICR Monitor
D.
Standard Report
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D.
Standard Report
Suggested answer: C
asked 16/09/2024
OLUSEGUN IJAOLA
28 questions
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