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The compliance team at your organization is conducting a legal investigation into some concerning sales activities of an employee eight months ago The compliance team contacted you for assistance on the situation You set up the default Google Vault retention rules so all data is retained only for one year You must assist the compliance team with the investigation What should you do1?
You are configuring a customer relationship management (CRM) solution to integrate with Google Workspace services for the sales department at your organization The CRM solution is in the Google Workspace Marketplace and you deploy the specific CRM solution Employees report that there are no contacts and documents visible in the CRM solution You must identify and fix the problem What should you do?
Your business partner requests that a new custom cloud application be set up to log in without having separate credentials. What is your business partner required to provide in order to proceed?
Your team is collaborating on a new project by using a Google Doc They are using Doc comments to add numerous questions and suggestions You want to ensure that sensitive data in the Doc comments does not appear in the recipients' inboxes when a user is notified that a comment has been assigned to them What should you do?
You want to create a list of IP addresses that are approved to send email to your domain. To accomplish this, what section of the Google Workspace Admin console should you update?
An employee at your company does not need access to their Workspace account while they are on leave for a year When they return you need to ensure they have access to their account and that all their data and current emails remain intact Also their shared documents must be available to other users You must accomplish this goal in the most cost-effective way What should you do?
Your IT team is being asked to fulfill a query by your organization's legal department that requires an MBOX file that will be shared to a third-party partner for eDiscovery. The query must be run on multiple users. Legal has no admin rights to Google Vault. What should you do to fulfil the request?
Your organization was recently targeted by a phishing attempt that affected several users You must efficiently determine the full extent of the phishing attempt and prevent further issues from occurring What should you do?
Your organization wants to grant Google Vault access to an external regulatory authority. In an effort to comply with an investigation, the external group needs the ability to view reports in Google Vault. What should you do?
You have configured your Google Workspace account on the scheduled release track to provide additional time to prepare for new product releases and determine how they will impact your users. There are some new features on the latest roadmap that your director needs you to test as soon as they become generally available without changing the release track for the entire organization. What should you do?

Question 54 - Professional Google Workspace Administrator discussion

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The CEO of your company has indicated that messages from trusted contacts are being delivered to spam, and it is significantly affecting their work. The messages from these contacts have not always been classified as spam. Additionally, you recently configured SPF, DKIM, and DMARC for your domain. You have been tasked with troubleshooting the issue.

What two actions should you take? (Choose two.)

A.
Obtain the message header and analyze using Google Workspace Toolbox.
Answers
A.
Obtain the message header and analyze using Google Workspace Toolbox.
B.
Review the contents of the messages in Google Vault.
Answers
B.
Review the contents of the messages in Google Vault.
C.
Set up a Gmail routing rule to whitelist the sender.
Answers
C.
Set up a Gmail routing rule to whitelist the sender.
D.
Conduct an Email log search to trace the message route.
Answers
D.
Conduct an Email log search to trace the message route.
E.
Validate that your domain is not on the Spamhaus blacklist.
Answers
E.
Validate that your domain is not on the Spamhaus blacklist.
Suggested answer: A, C

Explanation:

Obtain the Message Header: Ask the CEO to provide the full email header of the affected messages.

In Gmail, this can be done by opening the email, clicking on the three dots in the top right corner, and selecting 'Show original'.

Analyze the Header Using Google Workspace Toolbox:

Go to the Google Workspace Toolbox.

Paste the email header into the toolbox and analyze it to identify where the email might be flagged as spam and why.

Email Log Search:

Log into the Google Admin console at admin.google.com.

Navigate to Reports > Email Log Search.

Conduct a search using the sender's email address, date, and other relevant details to trace the message route.

Analyze the logs to see where and why the message might have been marked as spam.

Google Workspace Admin: Trace an email with email log search

Google Workspace Toolbox: Messageheader

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asked 18/09/2024
J.L.M. van Loo
48 questions
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