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Question 80 - CBDA discussion

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The analytics team scheduled a meeting with key stakeholders to present their recommendations. The team envisioned this as the final step of their work and fully expected complete acceptance of those recommendations, particularly given that very few questions were asked. They were surprised when they received word that the organization wasn't ready to move forward. What did they overlook?

A.
Stakeholders need to hear the same information multiple times
Answers
A.
Stakeholders need to hear the same information multiple times
B.
Stakeholders never make quick decisions
Answers
B.
Stakeholders never make quick decisions
C.
Communicating information requires a written report
Answers
C.
Communicating information requires a written report
D.
Communicating information is bi-directional and iterative
Answers
D.
Communicating information is bi-directional and iterative
Suggested answer: D

Explanation:

The analytics team overlooked the fact that communicating information is not a one-way or one-time process, but rather a bi-directional and iterative one. This means that the team should not only present their recommendations, but also solicit feedback, address concerns, clarify doubts, and confirm understanding from the stakeholders. By doing so, the team can ensure that the stakeholders are fully engaged, informed, and aligned with the recommendations, and that any potential barriers or risks are identified and mitigated before moving forward.

Reference:

* Understanding the Guide to Business Data Analytics, page 9

* Business Analysis Certification in Data Analytics, CBDA | IIBA, CBDA Competencies, Domain 4: Interpret and Report Results

* CERTIFICATION IN BUSINESS DATA ANALYTICS HANDBOOK - IIBA, page 5, Step 3 -- Schedule and Take The Exam

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asked 18/09/2024
Alexander Ferrer
46 questions
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