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Question 10 - Certified Contact Center discussion

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You need to validate the accuracy of dynamic data merging in email templates. Which option provides the best verification method?

A.
Sending test emails with sample data sets and manually checking for merge field accuracy.
Answers
A.
Sending test emails with sample data sets and manually checking for merge field accuracy.
B.
Utilizing pre-configured Salesforce test cases for email merge field functionality.
Answers
B.
Utilizing pre-configured Salesforce test cases for email merge field functionality.
C.
Reviewing email delivery logs and checking for errors or missing data in merged fields.
Answers
C.
Reviewing email delivery logs and checking for errors or missing data in merged fields.
D.
Implementing Apex triggers to validate data integrity before triggering email sending actions.
Answers
D.
Implementing Apex triggers to validate data integrity before triggering email sending actions.
Suggested answer: A

Explanation:

The most effective method to validate the accuracy of dynamic data merging in email templates is by sending test emails with sample data sets and manually checking the accuracy of the merged fields. This direct approach allows you to see exactly how the email appears to the recipient and confirm that all data fields are populating correctly. This hands-on verification ensures that any discrepancies can be quickly identified and corrected.

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asked 23/09/2024
Sathiyaraj Arulprakasam
47 questions
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