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Question 21 - Certified Contact Center discussion

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Validating email functionality involves testing delivery and content accuracy. Which tool helps with email address verification?

A.
Salesforce Reports with filters to identify cases with invalid email addresses.
Answers
A.
Salesforce Reports with filters to identify cases with invalid email addresses.
B.
Data Loader functionality for bulk email address validation against external databases.
Answers
B.
Data Loader functionality for bulk email address validation against external databases.
C.
Einstein Validation Service for real-time email address verification during data entry.
Answers
C.
Einstein Validation Service for real-time email address verification during data entry.
D.
Salesforce Sandbox environment for sending test emails and verifying recipient details.
Answers
D.
Salesforce Sandbox environment for sending test emails and verifying recipient details.
Suggested answer: D

Explanation:

The Salesforce Sandbox environment is the ideal tool for validating email functionality. It allows for the sending of test emails to verify both the delivery and the accuracy of content, including the proper functioning of merge fields and the correctness of recipient details, without affecting live data.

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asked 23/09/2024
Ivan Galir
47 questions
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