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Question 23 - Certified Contact Center discussion

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You need to validate bot security and data privacy compliance. Which tool helps with this?

A.
Salesforce Security Review tool providing insights into potential security vulnerabilities within your bot configuration.
Answers
A.
Salesforce Security Review tool providing insights into potential security vulnerabilities within your bot configuration.
B.
Data Loss Prevention (DLP) policies defining rules for sensitive data handling and preventing unauthorized access.
Answers
B.
Data Loss Prevention (DLP) policies defining rules for sensitive data handling and preventing unauthorized access.
C.
User Role Hierarchy and Field Level Security ensuring appropriate access restrictions based on user profiles.
Answers
C.
User Role Hierarchy and Field Level Security ensuring appropriate access restrictions based on user profiles.
D.
All of the above, working together to secure bot interactions and ensure data privacy compliance.
Answers
D.
All of the above, working together to secure bot interactions and ensure data privacy compliance.
Suggested answer: D

Explanation:

Ensuring bot security and data privacy compliance in Salesforce involves multiple tools and strategies. The Salesforce Security Review tool helps identify vulnerabilities in bot configurations. Data Loss Prevention (DLP) policies define how sensitive data should be handled to prevent unauthorized access. User Role Hierarchy and Field Level Security ensure data is only accessible to authorized users. Hence, 'D. All of the above, working together to secure bot interactions and ensure data privacy compliance' effectively combines these methods to safeguard data and comply with security regulations.

Reference: Salesforce Security Resources

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asked 23/09/2024
Rua Tebas
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