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Question 104 - Certified Contact Center discussion

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Your data includes duplicate records across legacy systems. Which tool helps prevent duplicate creation in Salesforce?

A.
Matching rules defining criteria for identifying and merging duplicate records.
Answers
A.
Matching rules defining criteria for identifying and merging duplicate records.
B.
Data Import Wizard with duplicate prevention settings during bulk data importing.
Answers
B.
Data Import Wizard with duplicate prevention settings during bulk data importing.
C.
Workflow Rules automatically triggering deduplication logic based on specific data fields.
Answers
C.
Workflow Rules automatically triggering deduplication logic based on specific data fields.
D.
All of the above, working together to prevent duplicate records and ensure data integrity after migration.
Answers
D.
All of the above, working together to prevent duplicate records and ensure data integrity after migration.
Suggested answer: D

Explanation:

To prevent the creation of duplicate records in Salesforce during data migration from legacy systems, several tools and features should be employed in concert: A. Matching rules help define the criteria for identifying duplicates. B. Data Import Wizard includes settings to prevent duplicates during the import process. C. Workflow Rules can be configured to automatically trigger deduplication logic when specific conditions are met. Using these tools together enhances the prevention of duplicates, ensuring better data quality and integrity post-migration.

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asked 23/09/2024
Mark Arnold Santos
37 questions
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