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Question 107 - Certified Contact Center discussion

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You need to migrate complex workflows from your legacy system. Which tool facilitates this?

A.
Process Builder with drag-and-drop interface for designing automated processes within Salesforce.
Answers
A.
Process Builder with drag-and-drop interface for designing automated processes within Salesforce.
B.
Flow Builder with visual development environment for building complex automation and logic flows.
Answers
B.
Flow Builder with visual development environment for building complex automation and logic flows.
C.
Apex code development for custom scripting and advanced workflow logic implementation.
Answers
C.
Apex code development for custom scripting and advanced workflow logic implementation.
D.
All of the above, depending on the complexity and specific functionalities of the migrating workflows.
Answers
D.
All of the above, depending on the complexity and specific functionalities of the migrating workflows.
Suggested answer: D

Explanation:

Depending on the complexity and requirements of the legacy workflows, you can utilize Process Builder for simple automation, Flow Builder for more intricate logic and integrations, or Apex code for custom scripting of advanced functionalities. Choose the tool that best suits the specific workflow you're migrating.

asked 23/09/2024
Vaibhav Damle
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