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Question 107 - Certified Contact Center discussion
You need to migrate complex workflows from your legacy system. Which tool facilitates this?
A.
Process Builder with drag-and-drop interface for designing automated processes within Salesforce.
B.
Flow Builder with visual development environment for building complex automation and logic flows.
C.
Apex code development for custom scripting and advanced workflow logic implementation.
D.
All of the above, depending on the complexity and specific functionalities of the migrating workflows.
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