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Question 95 - Certified Education Cloud Consultant discussion

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What should a consultant recommend to a university that wants a successful Data Governance committee?

A.
Create a Center of Excellence queue.
Answers
A.
Create a Center of Excellence queue.
B.
Set up a Salesforce Adoption Dashboard.
Answers
B.
Set up a Salesforce Adoption Dashboard.
C.
Refer committee members to Trailhead.
Answers
C.
Refer committee members to Trailhead.
D.
Use RACI matrix to define member roles.
Answers
D.
Use RACI matrix to define member roles.
Suggested answer: D

Explanation:

The consultant should recommend to use a RACI matrix to define member roles for a university that wants a successful Data Governance committee. A RACI matrix is a tool that clarifies the roles and responsibilities of different stakeholders in a project or a process, using four categories: Responsible, Accountable, Consulted, and Informed. A RACI matrix can help the university have a successful Data Governance committee by defining and communicating who is responsible for making decisions, who is accountable for ensuring quality and compliance, who is consulted for providing input or feedback, and who is informed about the outcomes or changes related to data governance. Creating a Center of Excellence queue, setting up a Salesforce Adoption Dashboard, or referring committee members to Trailhead are not recommendations for a university that wants a successful Data Governance committee.

Reference:

https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf

https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management-basics-raci

asked 23/09/2024
Lara Umemoto
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