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Question 78 - Certified Field Service Consultant discussion

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Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups.

The customer will call to schedule each visit.

How should a Consultant configure the Maintenance Plan to meet this requirement?

A.
Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
Answers
A.
Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
B.
Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.
Answers
B.
Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.
C.
Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
Answers
C.
Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
D.
Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.
Answers
D.
Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.
Suggested answer: B

Explanation:

Frequency is a field on the Maintenance Plan object that defines how often work orders should be generated from maintenance plans such as daily, weekly, or monthly[228]. Generation Timeframe is a field on the Maintenance Plan object that defines how many work orders should be generated from maintenance plans at a time such as 1, 2, or 12[229]. Auto-generate work orders is a field on the Maintenance Plan object that enables or disables the automatic generation of work orders from maintenance plans[230]. Setting Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders would allow Universal Containers to offer customers a Maintenance Plan that provides 12 monthly checkups where the customer will call to schedule each visit by creating maintenance plans that generate one work order per month for 12 months but do not generate them automatically until the customer calls[231]. Setting Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders would not allow Universal Containers to offer customers a Maintenance Plan that provides 12 monthly checkups where the customer will call to schedule each visit. It would create maintenance plans that generate one work order per month for one month and generate them automatically without waiting for customer calls. Setting Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders would not allow Universal Containers to offer customers a Maintenance Plan that provides 12 monthly checkups where the customer will call to schedule each visit. It would create maintenance plans that generate one work order per month for 12 months and generate them automatically without waiting for customer calls. Setting Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders would not allow Universal Container

asked 23/09/2024
Luis Alfonso Rodriguez Castro
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