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Question 111 - Certified Field Service Consultant discussion

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Each door lock that Universal Containers (UC) sells has a unique 20 digit code. The code represents the manufacturer, production run, and production number.

UC needs to track each lock. In addition to the installed locks, all Technicians carry five replacement units in their van stock,

How should UC track the van stock door locks?

A.
Create a product item and enter the serial numbers in the related list.
Answers
A.
Create a product item and enter the serial numbers in the related list.
B.
Create a product item with all the serial numbers in the notes section.
Answers
B.
Create a product item with all the serial numbers in the notes section.
C.
Create a product item for each door lock utilizing standard fields.
Answers
C.
Create a product item for each door lock utilizing standard fields.
D.
Create a product item and enter the Technicians' lock quantity.
Answers
D.
Create a product item and enter the Technicians' lock quantity.
Suggested answer: C

Explanation:

This option allows tracking each door lock as a unique product item with its own serial number and inventory location.

Reference: https://help.salesforce.com/s/articleView?id=sf.fs_product_items.htm&type=5

asked 23/09/2024
George Sanchez
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