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A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules. Which two automations can be used to set up transactions and points accrual?
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing. What should the Administrator do to troubleshoot and correct the error?
When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?
How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?
Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data spread across many Loyalty Management objects?
Universal Containers implemented a Loyalty Program six months ago. The Loyalty Program Manager noticed a recent decrease in program efficiency. Now the Manager wants to incorporate a targeted strategy. Which two benefits should the Administrator expect as a result of running the strategy?
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner. Which fields are required to set up a partner?
Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types. Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?
A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program. Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two

Question 101 - Certified Loyalty Management discussion

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The existing Loyalty Program would need to have its 'members-record' transferred from an SQL database into a new Salesforce Loyalty Management org, where its members' records are kept within a data table named 'tbl_Member' with the following data contents:

* the program member's personal particular and contact information

* member's current-tier value

* member's tier-points

Which object combinations should be used for data migration of the source's member records into the Loyalty Member org?

A.
'LoyaltyProgramMember', 'LoyaltyTier'. 'LoyaltyProgramCurrency'. 'Contact' and 'Account' Object.
Answers
A.
'LoyaltyProgramMember', 'LoyaltyTier'. 'LoyaltyProgramCurrency'. 'Contact' and 'Account' Object.
B.
'LoyaltyProgramMember', 'LoyaltyMemberTier', 'LoyaltyProgamCurrency'. 'Account' Object.
Answers
B.
'LoyaltyProgramMember', 'LoyaltyMemberTier', 'LoyaltyProgamCurrency'. 'Account' Object.
C.
'LoyaltyProgramMember', 'LoyaltyTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.
Answers
C.
'LoyaltyProgramMember', 'LoyaltyTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.
D.
'LoyaltyProgramMember'. 'LoyaltyMemberTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.
Answers
D.
'LoyaltyProgramMember'. 'LoyaltyMemberTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.
Suggested answer: D

Explanation:

For migrating 'members-record' from an SQL database into Salesforce Loyalty Management, the correct combination of objects to use is:

D: 'LoyaltyProgramMember,' 'LoyaltyMemberTier,' 'LoyaltyMemberCurrency,' 'Contact,' and 'Account' Object. This combination covers all necessary aspects of Loyalty Program members' records, including personal information, tier status, and point balances.


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asked 23/09/2024
Cesar Castillo
43 questions
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