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Question 163 - Certified Marketing Cloud Account Engagement Consultant discussion

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LenoxSoft sends a list email to the '2019 Tradeshow' list, and does not use a suppression list. The next day, an account manager wants to know why his prospect did not receive the email even though they were a member of the list.

What could have prevented this prospect from receiving the list email?

A.
The prospect already received the email already received another Marketing Cloud Account Engagement email within the past business day, based on the account's business hours.
Answers
A.
The prospect already received the email already received another Marketing Cloud Account Engagement email within the past business day, based on the account's business hours.
B.
The Dedicated IP address was not warmed up appropriately before the email was scheduled.
Answers
B.
The Dedicated IP address was not warmed up appropriately before the email was scheduled.
C.
The prospect was no longer a member of the '2019 Tradeshow' list used for the email send.
Answers
C.
The prospect was no longer a member of the '2019 Tradeshow' list used for the email send.
D.
A second prospect with the same email address received the email under 'allow multiple prospects with the same email address.'
Answers
D.
A second prospect with the same email address received the email under 'allow multiple prospects with the same email address.'
Suggested answer: D
asked 23/09/2024
Abbas Ali
38 questions
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