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Question 31 - Certified User Experience Designer discussion

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A Development team is not valuing the results of a usability testing session.

How should acceptance of the results be increased?

A.
Include links tobest practice artides for each finding.
Answers
A.
Include links tobest practice artides for each finding.
B.
Invite team members to observe usability sessions.
Answers
B.
Invite team members to observe usability sessions.
C.
The Development team can perform script testing.
Answers
C.
The Development team can perform script testing.
D.
Create a new prototype to demonstrate improvement.
Answers
D.
Create a new prototype to demonstrate improvement.
Suggested answer: B

Explanation:

One of the best ways to increase the acceptance of the results of a usability testing session is to invite the development team members to observe the usability sessions. By observing the sessions, the developers can see how the users interact with the product, what difficulties they face, what feedback they provide, and how they react emotionally. This can help the developers to empathize with the users, understand their needs and expectations, and appreciate the value of usability testing. Observing the sessions can also help the developers to identify and prioritize the issues that need to be fixed, and to collaborate with the UX designer on finding the best solutions.Reference:[How to Get Stakeholders to Buy into User Research] (https://ux.stackexchange.com/questions/31222/what-is-the-difference-between-usability-testing-and-user-acceptance-testing), [How to Involve Developers in User Research] (https://bing.com/search?q=usability+testing+acceptance)

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asked 23/09/2024
Harikrishnan Santhanadas
42 questions
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