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Question 157 - Certified User Experience Designer discussion

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Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster.

What is the benefit of Lightning Console Apps in this scenario for the sales representatives?

A.
They can organize items in the utility bar.
Answers
A.
They can organize items in the utility bar.
B.
They can add records to Favorites.
Answers
B.
They can add records to Favorites.
C.
They can complete actions with a single click.
Answers
C.
They can complete actions with a single click.
Suggested answer: C

Explanation:

Lightning console apps are designed to help users work faster and more efficiently by providing a workspace where they can access multiple records and their related records on the same screen. Users can complete actions with a single click, such as creating records, logging calls, sending emails, and updating fields, without losing context or switching tabs. Lightning console apps also support keyboard shortcuts, macros, and quick text to speed up common tasks. Lightning console apps are especially useful for sales representatives who need to provide quick, competitive pricing and close deals faster. They can also use Lightning console apps to view and manage their pipeline, collaborate with team members, and track their performance. Organizing items in the utility bar and adding records to Favorites are features that are available in any Lightning app, not just Lightning console apps.Reference:Salesforce Console in Lightning Experience,Create and Edit a Custom Lightning Console App,Create a Lightning Console App

asked 23/09/2024
Kevin Langthorne
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