A UX Designer has identified the Case Solver as a key user persona for Cloud Kicks' Service Cloud instance.Which activities should be considered while designing the Case Solver experience?

troubleshooting customer issues and logging activities

training other agents and editing knowledge articles

Viewing the status of cases and analyzing campaign metrics

The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.In which way could their experience be most effectively improved?

Remove low list view from public view.

Update Sharing Rules so users only see records they need to see.

Allow users to manage public list views

Add a List View component to the home page configured to show a custom list view filtered to show assigned and open cases.

Add a Case Assignment component to the team's home page configured to shown cases assigned to the logged in team member.

Add a List View component to the home page configured to show a custom list view filtered to show assigned and open cases.

Add a Case inbox component to the page configured to show assigned and open cases.

Using REM_based spacing values when styling components.

Using the varSpacingMedium design token in CSS to set spacing

Using REM_based spacing values when styling components.

Using existing Lightning Components such as the card or page header

Only the main Lightning Modal component can be styled using styling hooks.

Only the body, footer, and header helper components can be styled using styling hooks.

The model cannot be styled using styling hooks

Reducing friction for users in achieving their goals

Tailoring a solution to one type of user

Creating a lowest-common-denominator design

Which elements of visual design should be used to better translate style and branding guidelines?

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