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Question 7 - Certified User Experience Designer discussion

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Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.

Which three new records would typically be created when they convert a lead?

Choose 3 answers

A.
Contact
Answers
A.
Contact
B.
Activity
Answers
B.
Activity
C.
Converted Lead
Answers
C.
Converted Lead
D.
Account
Answers
D.
Account
E.
Opportunity
Answers
E.
Opportunity
Suggested answer: A, D, E

Explanation:

When a lead is converted in Salesforce, three new records are typically created: a contact, an account, and an opportunity. A contact is a person who is associated with an account and has a role in a sales process. An account is a company or organization that is a potential or existing customer. An opportunity is a sales deal that is in progress or has been closed. These records are linked together and use the information from the lead record. The lead record becomes read-only and is marked as converted.Reference:

Converting Leads

Lead Conversion in Salesforce

asked 23/09/2024
KENEILWE DITHLAGE
42 questions
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